Irfan Khan Mohammed

Manage retail operations and delegate tasks to staff.
• Direct and guide team members to achieve peak productivity.
• Develop and manage the store’s budget, ensuring expenditures and efficiency align with targets.
• Track inventory levels and procurement while maintaining expenses within limits.
• Address customer grievances to uphold the store’s reputation.
• Survey store areas and rectify any emerging issues.
• Organize and coordinate in-store promotional events and visual displays.
• Stay updated on market trends to pinpoint opportunities for store improvements.
• Evaluate sales and revenue data to forecast future performance.
• Define product assortment, inventory levels, and service benchmarks.
• Develop and execute procurement and marketing strategies, including pricing policies.
• Market and publicize the establishment’s products and services.
• Retail goods and services while advising customers on product usage.
• Maintain accurate records of inventory levels and financial transactions.
• Conduct budgeting for the establishment.
• Manage the recruitment, onboarding, and supervision of team members.
• Confirm adherence to occupational health, safety, and food safety regulations.

• Opened and closed cash registers, balanced cash drawers.
• Maintained records related to sales.
• Promoted high customer satisfaction and upsell.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation regarding monthly promotions.
• Motivated and encouraged team members to communicate more openly and constructively.
• Achieved cost-savings by developing functional solutions to problems.