Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Irhamni Hilmi

3/12 Barber Avenue, Eastlakes ,NSW
Irhamni Hilmi

Overview

24
years of professional experience

Work History

Uber

Uber Partner
10.2019 - Current

Job overview

  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Accepted and processed fares.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Followed company guidelines and policies when interacting with passengers.
  • Adhered to all safety regulations and traffic laws while driving.
  • Responded to passenger concerns and complaints politely and professionally.
  • Inspected vehicles to confirm safe and fully-functioning working condition.
  • Communicated with dispatchers and other drivers to coordinate passenger pickups and drop-offs.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Delivered passengers to destinations safely and on time.
  • Followed applicable traffic regulations and traffic laws.
  • Developed deep knowledge of local routes and area destinations.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Remained calm and poised in emergent situations.
  • Followed designated routes and schedules while operating vehicles.
  • Responded with ease to sudden changes in routes and schedules.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Communicated with passengers regarding estimated time of arrival.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Drove VIPs to corporate events and meetings.
  • Pointed out landmarks and other points of interest to passengers.
  • Observed passengers during the journey and reported any suspicious behavior.

Holiday Inn

Breakfast Cook
04.2014 - 11.2014

Job overview

  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Verified compliance in preparation of menu items and customer special requests.
  • Interacted with guests to obtain feedback on product quality and service levels.

Allphones Arena -AEG

Cook Shift Leader
06.2006 - 11.2014

Job overview

  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Placed orders to restock items before supplies ran out.
  • Mentored kitchen staff to prepare each for demanding roles.
  • Maintained well-organized mise en place to keep work consistent.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed opening and closing shift kitchen tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Prepared and served various food items in fast-paced Type environment.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Monitored food quality and presentation to maintain high standards.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Sofitel Luxury Hotels

Cook
09.2003 - 10.2013

Job overview

  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Managed opening and closing shift kitchen tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Monitored food quality and presentation to maintain high standards.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Adjusted recipes based on ingredient availability or customer request.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Identified inefficiencies leading to improved productivity.

Summit Restaurant Group LLC

Kitchen Assistant
11.2002 - 08.2003

Job overview

  • Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
  • Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Transported food items from storage areas to kitchen for prepping.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Followed recipes and chef instructions to prepare food correctly.
  • Monitored food temperatures and quality throughout shifts.
  • Learned other teammates' work tasks to train as backup.

Aushen Corporate Clothing

Wharehouse Supervisor
09.1999 - 08.2002

Job overview

  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.

Education

Windsor Institute
Sydney, NSW

Advanced Diploma from Business Administration And Management
11.2004

University Overview

Skills

  • Creative Solutions
  • Issue Triaging
  • Coordinate Pickups
  • Monthly Inventory
  • Communications
  • Public Relations
  • Ability to Lift 50 Pounds
  • Adjusting Targets
  • Valid Vehicle Insurance and Registration
  • Microsoft Windows
  • Excel Spreadsheets
  • Passenger Security
  • Safe Drops
  • Student Behavior Management
  • Driver Relations
  • Safe Driving Practices
  • Safe Transporting
  • Fluent in English
  • Safety
  • Transporting Passengers
  • Wheelchair Assistance
  • Luggage Management
  • Stocking and Replenishing
  • Schedule Management
  • Emergency Repair
  • Fire Extinguisher Use
  • Customer Satisfaction
  • Personnel Engagement
  • Valid Driver's License
  • Strong Working Relationships
  • Hospitable
  • Dispatch Collaboration
  • Client Support
  • Hotel and Restaurant Recommendations
  • Log Book Maintenance
  • Delivery Estimations

Languages

Indonesian
Full Professional

Timeline

Uber Partner
Uber
10.2019 - Current
Breakfast Cook
Holiday Inn
04.2014 - 11.2014
Cook Shift Leader
Allphones Arena -AEG
06.2006 - 11.2014
Cook
Sofitel Luxury Hotels
09.2003 - 10.2013
Kitchen Assistant
Summit Restaurant Group LLC
11.2002 - 08.2003
Wharehouse Supervisor
Aushen Corporate Clothing
09.1999 - 08.2002
Windsor Institute
Advanced Diploma from Business Administration And Management

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Irhamni Hilmi