Hi, I’m
Irhamni Hilmi
3/12 Barber Avenue, Eastlakes ,NSW
Overview
24
years of professional experience
Work History
Uber
Uber Partner
10.2019 - Current
Job overview
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Accepted and processed fares.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Followed company guidelines and policies when interacting with passengers.
- Adhered to all safety regulations and traffic laws while driving.
- Responded to passenger concerns and complaints politely and professionally.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Communicated with dispatchers and other drivers to coordinate passenger pickups and drop-offs.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Delivered passengers to destinations safely and on time.
- Followed applicable traffic regulations and traffic laws.
- Developed deep knowledge of local routes and area destinations.
- Planned routes based on knowledge of local areas, GPS information and customer preferences.
- Remained calm and poised in emergent situations.
- Followed designated routes and schedules while operating vehicles.
- Responded with ease to sudden changes in routes and schedules.
- Adhered to tight schedule and met departure and arrival deadlines.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Communicated with passengers regarding estimated time of arrival.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Helped passengers with luggage, collected fares and politely answered questions.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Drove VIPs to corporate events and meetings.
- Pointed out landmarks and other points of interest to passengers.
- Observed passengers during the journey and reported any suspicious behavior.
Holiday Inn
Breakfast Cook
04.2014 - 11.2014
Job overview
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Verified compliance in preparation of menu items and customer special requests.
- Interacted with guests to obtain feedback on product quality and service levels.
Allphones Arena -AEG
Cook Shift Leader
06.2006 - 11.2014
Job overview
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Placed orders to restock items before supplies ran out.
- Mentored kitchen staff to prepare each for demanding roles.
- Maintained well-organized mise en place to keep work consistent.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Prepared and served various food items in fast-paced Type environment.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Monitored food quality and presentation to maintain high standards.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Trained and supervised cooking staff to expertly meet daily needs.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Sofitel Luxury Hotels
Cook
09.2003 - 10.2013
Job overview
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Developed relationships with local suppliers to obtain freshest ingredients available.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Monitored food quality and presentation to maintain high standards.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Measured and mixed ingredients according to precise recipes for best results.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Adjusted recipes based on ingredient availability or customer request.
- Trained and supervised cooking staff to expertly meet daily needs.
- Identified inefficiencies leading to improved productivity.
Summit Restaurant Group LLC
Kitchen Assistant
11.2002 - 08.2003
Job overview
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Transported food items from storage areas to kitchen for prepping.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Followed recipes and chef instructions to prepare food correctly.
- Monitored food temperatures and quality throughout shifts.
- Learned other teammates' work tasks to train as backup.
Aushen Corporate Clothing
Wharehouse Supervisor
09.1999 - 08.2002
Job overview
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
Education
Windsor Institute Sydney, NSW
Advanced Diploma from Business Administration And Management
11.2004
University Overview
Skills
- Creative Solutions
- Issue Triaging
- Coordinate Pickups
- Monthly Inventory
- Communications
- Public Relations
- Ability to Lift 50 Pounds
- Adjusting Targets
- Valid Vehicle Insurance and Registration
- Microsoft Windows
- Excel Spreadsheets
- Passenger Security
- Safe Drops
- Student Behavior Management
- Driver Relations
- Safe Driving Practices
- Safe Transporting
- Fluent in English
- Safety
- Transporting Passengers
- Wheelchair Assistance
- Luggage Management
- Stocking and Replenishing
- Schedule Management
- Emergency Repair
- Fire Extinguisher Use
- Customer Satisfaction
- Personnel Engagement
- Valid Driver's License
- Strong Working Relationships
- Hospitable
- Dispatch Collaboration
- Client Support
- Hotel and Restaurant Recommendations
- Log Book Maintenance
- Delivery Estimations
Languages
Indonesian
Full Professional
Timeline
Uber Partner
Uber
10.2019 - Current
Breakfast Cook
Holiday Inn
04.2014 - 11.2014
Cook Shift Leader
Allphones Arena -AEG
06.2006 - 11.2014
Cook
Sofitel Luxury Hotels
09.2003 - 10.2013
Kitchen Assistant
Summit Restaurant Group LLC
11.2002 - 08.2003
Wharehouse Supervisor
Aushen Corporate Clothing
09.1999 - 08.2002
Windsor Institute
Advanced Diploma from Business Administration And Management