IRINA DELLA-FRANCA
Lesmurdie,WA
Summary
Compassionate Community/Disability Support Worker possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise support, care, mobility. Collaborative team player with strong clinical and interpersonal skills. Available 20-25 hours per week (weekdays only).
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments.
Overview
5
5
years of professional experience
Work History
Weight Loss Consultant
Jenny Craig
04.2012 - 07.2013
- Met with clients individually to discuss weight loss, nutrition and lifestyle changes.
- Compiled sales and service reports for management review.
- Followed up with clients to answer questions and close sales.
- Sold weight loss program and supplements tailored to client weight loss needs.
- Created and organized client charts, managed filing system, and submitted reports.
- Led enrollment calls to book appointments in scheduling system with prospects.
- Maintained communication with existing clients with food suggestions, new habit recommendations and lifestyle changes.
- Counseled and coached clients during visits to offer solutions and support.
Art Gallery Assitant
Mulgara Art Gallery
02.2009 - 08.2010
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Apprentice Chef
Sails In The Desert Hotel
08.2005 - 03.2008
- Set up food stations by following chef's orders.
- Maintained well-organized mise en place to keep work consistent.
- Prepared cooking ingredients for chef.
- Mentored kitchen staff to prepare each for demanding roles.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
Education
Diploma of Community Services
Australian Open Colleges
Perth, WA12.2022
Certificate IV Allied Health Assistance (physio)
Institute of Health And Nursing
Perth, WA09.2022
Bachelor of Science - Bachelor of Complementary And Alternative Medicine
Endeavour College of Natural Health
Perth, WA07.2018
Certificate IV Fitness Instructor
Australian Institute of Fitness
Perth, WA06.2008
Skills
- Customer Experience
- Client Care
- Good communication and listening skills
- Ability to maintain positive relationships
- Patience and understanding
- Independent Living Support
- Mobility Support
- Dependency Recovery
- Daily Logs
- Home Healthcare Services
- Medical Records Management
- Occupational Health and Safety
- Elderly Care
- Care Documentation
- Lifestyle Support
- Client Privacy
- Medical Terminology
- Legal Compliance
- Mobilization Support
- Infection Control Procedures
Timeline
Weight Loss Consultant
Jenny Craig
04.2012 - 07.2013
Art Gallery Assitant
Mulgara Art Gallery
02.2009 - 08.2010
Apprentice Chef
Sails In The Desert Hotel
08.2005 - 03.2008
Diploma of Community Services
Australian Open Colleges
Certificate IV Allied Health Assistance (physio)
Institute of Health And Nursing
Bachelor of Science - Bachelor of Complementary And Alternative Medicine
Endeavour College of Natural Health
Certificate IV Fitness Instructor
Australian Institute of Fitness
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