Summary
Overview
Work History
Education
Skills
Reading about World’s destinations with the most unique hotels, places to get authentic experience;
Timeline
Generic

Irina Markarova

Hornsby, NSW,NSW

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Travel consultant position at Travel Associates( Job No. 516007 ). Passionate about working with people and feel confident and knowledgeable in the luxury tourism segment. Ready to help team achieve company goals.

Overview

15
15
years of professional experience

Work History

Market Research Analyst With Duties of Consultant

AHS Advisory
05.2014 - Current
  • Relevant research as required for each individual assessment/for each individual client from sources including articles, reports, and other electronic sources.
  • Monitoring of future hotel supply and sales information to generate forecasts.
  • Direct communication with respondents for data collection.
  • Daily reading tourism and hospitality trends and news.

Consultant Project Manager

Web-portal Gidm.ru
02.2012 - 09.2013
  • Identified plans and resources required to meet project goals and objectives.
  • Meeting with customers, signing contracts (Sales)
  • Weekly meetings with team and discussing sales results
  • Organized and coordinated meetings on a daily basis.
  • Providing quality customer service.
  • Handled confidential and sensitive information with discretion and tact.

Sales Executive Manager

Web-portal Gidm.ru
11.2010 - 02.2012
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Meeting with customers, including VIP, signing contracts
  • Managing day-to-day operations of the office
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.

VIP Client Manager

Web-portal Gidm.ru
02.2009 - 11.2010
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.
  • Organised special company's events for existing clients to promote the customer's satisfaction.

Education

M.D. - Hotel Management

Blue Mountains Int. Hotel Management School
Sydney, NSW
09.2015

M.D. - Management Information Systems

Volgograd State Pedagogical University
Volgograd, Russia
06.2009

Skills

  • Data Collection and Data Analysis
  • Online Research
  • Developing Presentations and Reports
  • Time Management
  • Client Meetings
  • Client Relationships
  • Customer Satisfaction
  • Sales
  • Project Coordination
  • Active Listening

Reading about World’s destinations with the most unique hotels, places to get authentic experience;

As a keen traveller and explorer, I love collecting information about the most unique destinations, accommodation and experiences. I am a big fan of Luxury Travel Magazine. It motivates me and creates endless desires to make the dreams a reality.

Timeline

Market Research Analyst With Duties of Consultant

AHS Advisory
05.2014 - Current

Consultant Project Manager

Web-portal Gidm.ru
02.2012 - 09.2013

Sales Executive Manager

Web-portal Gidm.ru
11.2010 - 02.2012

VIP Client Manager

Web-portal Gidm.ru
02.2009 - 11.2010

M.D. - Hotel Management

Blue Mountains Int. Hotel Management School

M.D. - Management Information Systems

Volgograd State Pedagogical University

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Irina Markarova