Iris Cheung
Ryde,New South Wales
Summary
Recent graduate with foundational knowledge in Architecture and hands-on experience gained through academic projects. Demonstrates strong teamwork, communication, problem-solving, presentation, time and stress management skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Project Manager
Freelance
Sydney, NSW
03.2023 - 04.2025
- Assisted in project planning and scheduling to ensure timely completion of deliverables.
- Supported team communication by organizing meetings and documenting key decisions.
- Contributed to risk assessment processes, identifying potential challenges for proactive solutions.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
- Monitored project timelines and reported on status to facilitate transparency among team members.
Retail Store Associate
Mejuri
Markham, Toronto, Canada
11.2019 - 12.2020
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Monitored store cleanliness and safety standards, contributing to a welcoming shopping environment.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Tea Barista
Ten Ren's Tea
Hong Kong
10.2017 - 09.2018
- Collaborated with team to maintain cleanliness and organization of workstations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Implemented efficient workflow processes, reducing wait times during peak hours.
Education
Bachelor - Architecture
University of Sydney
Sydney, NSW10-2024
Skills
- Project scheduling
- Problem-solving
- Customer service
- Teamwork
- Retail sales
- Client rapport
- Meeting facilitation
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Japanese
Elementary
Timeline
Project Manager
Freelance
03.2023 - 04.2025
Retail Store Associate
Mejuri
11.2019 - 12.2020
Tea Barista
Ten Ren's Tea
10.2017 - 09.2018
Bachelor - Architecture
University of Sydney