Overview
Work History
Education
Skills
Timeline
Generic

Iris Ling

Selangor, Malaysia

Overview

6
6
years of professional experience

Work History

Front of House Staff Member

Idarts Hive
12.2022 - Current
  • Demonstrated exceptional customer service by warmly welcoming and greeting customers upon arrival in a friendly and professional manner, aiming to provide a positive experience from the moment they entered the establishment.
  • Efficiently managed reservations, seating arrangements, and ensured timely service delivery, particularly during peak hours, optimizing customer satisfaction and enhancing the overall dining experience.
  • Collaborated closely with colleagues to ensure seamless service delivery, prioritizing accuracy and timeliness in the delivery of beverages and service to guests, maintaining the highest standards of professionalism and hospitality.
  • Exhibited proficiency in operating point-of-sale (POS) systems, accurately processing transactions and managing cash, credit, and debit payments, contributing to the smooth and efficient operation of the business while upholding financial integrity.

Administrative Assistant

Vbest Education
06.2018 - 07.2020
  • Implemented a systematic filing system to efficiently organize important documents, ensuring easy retrieval and maintaining a structured administrative workflow.
  • Employed proactive measures to prepare and distribute daily notes to students, thereby enhancing their learning experience and providing essential study materials tailored to the IGCSE curriculum.
  • Leveraged expertise in Math and English to deliver personalized tutoring sessions for primary school students, fostering academic growth and confidence in these subjects.
  • Contributed to the smooth operation of the tuition centre by assisting in administrative tasks such as scheduling appointments, managing inquiries, and coordinating communication between parents and teachers.

Education

Bachelor of Science - Biochemistry And Pharmacology

University of Melbourne
Melbourne
08.2024

Skills

  • Critical thinking and problem solving through designing experiments and analysis and interpretation of experimental data
  • Scientific communication
  • Task management
  • Team collaboration
  • Effective communication
  • Fluent in chinese, english and malay

Timeline

Front of House Staff Member

Idarts Hive
12.2022 - Current

Administrative Assistant

Vbest Education
06.2018 - 07.2020

Bachelor of Science - Biochemistry And Pharmacology

University of Melbourne

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Iris Ling