Iris YANG
Senior Support Worker
Sydney ,NSW
Summary
As a senior support worker with over four years' experience working in the disability industry, my mission is to improve the lives of disadvantaged people. Enthusiastic hard working Disability Support Worker offering services to support those with intellectual and physical disabilities. Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives.
Overview
13
13
years of professional experience
5
5
Certification
Work History
Senior Support Worker
Achieve Australia Pty Ltd
MEADOWBANK, NSW
10.2022 - 08.2023
- Designed individualized plans detailing daily activities and needs for patients.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Preserved and prepared reports and treatment records.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Kept detailed daily logs with daily tasks, client behaviors and all incidents include medical record
Assistant in Nursing (AIN)
Hills Nursing
Seven Hills, NSW
08.2021 - 12.2021
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Delivered services to customer locations within specific timeframes.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Self-motivated, with a strong sense of personal responsibility.
Social Educator
Achieve Australia Pty Ltd
EPPING, NSW
10.2019 - 09.2022
- Worked as part of a team and independently
- Assisted with the running of craft and recreational programs for clients
- Interacted with clients in a caring and professional manner
- Offered social support by transporting individuals to events and activities, as part of social program
- Adhered to all company requirements for patient interactions and care standards
- Interacted daily with clients by conversing
- completed all documentation on every single shift, such as case notes, incident report and medical record
Domestic Duties
Contract
01.2014 - 06.2019
- Established and maintained clean and comfortable environments in buildings by undertaking domestic duties
- Assisted clients to comprehend English language
Assistant Accountant
Huang De New Fireproof Building Materials
01.2011 - 01.2013
- Maintained accurate and complete financial documentation
- Monitored status of accounts receivable and payable to facilitate efficient processing
- Balanced reports to submit for approval and verification
- Reviewed general ledger entries and assessed accuracy
Education
Diploma of Community Service
TAFE
Bankstown, NSW12.2024
Cert IV Disability
TAFE
Meadowbank, NSW06.2020
Certificate III Individual Support Disability
TAFE
Meadowbank 12.2019
Certificate II Customer Service
Navitas English
Sydney 11 2017
Bachelors - Accounting
Yili Normal University
China06.2011
Skills
- Program Support
- Care Plan Assessment
- Case Documentation
- Budgeting and financial management
- Supporting Daily Living Needs
- Clean Driving Record
- Medicare and Medicaid applications
- Recreational Activities
- Individual Support
- Training Programs
- Mental Health Support
- Scheduling Medical Appointments
- Personal Care Assistance
Certification
Certificate IV Disability
NSW Driving Licence
Working With Children (WWC1982496V)
Nationally Criminal History Check Certificate
First Aid
Quality, Safety and You-NDIS Worker Orientation Module
Hand Hygiene Australia Standard Theory Online Learning Module
Languages
Chinese (Mandarin)
Full Professional
English
Professional Working
Referees
Lisa Anne Harvey (Service Coordinator)
Achieve Australia
e: laharvey@achieveaustralia.org.au
m: 0437 807 696
Glenda Von Wootten (TAFE teacher)
Meadowbank TAFE
e: glenda.VonWootten@tafensw.edu.au
m: 0414 665 660
Timeline
Senior Support Worker
Achieve Australia Pty Ltd
10.2022 - 08.2023
Assistant in Nursing (AIN)
Hills Nursing
08.2021 - 12.2021
Social Educator
Achieve Australia Pty Ltd
10.2019 - 09.2022
Domestic Duties
Contract
01.2014 - 06.2019
Assistant Accountant
Huang De New Fireproof Building Materials
01.2011 - 01.2013
Diploma of Community Service
TAFE
Cert IV Disability
TAFE
Certificate III Individual Support Disability
TAFE
Certificate II Customer Service
Navitas English
Bachelors - Accounting
Yili Normal University
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