Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Irish Aguelo

Bundaberg

Summary

I am a talented Waitress, successful at working in high-volume environments to meet challenging sales, service and quality objectives as well as highly effective at learning new items quickly and dealing with all types of customer requests in an efficient and courteous manner.


I have numerous experience in a fast pace Bar environment and as well as kitchen environment and can adapt to any given situation or given task I am put in. Team building comes naturally to me as I am outgoing and thrive in team situations or working individually. I am a creative problem-solver skilled in time management and preparatory work, looking for a new challenge and can start immediately.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Worker

Dusk Sugrland
10.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.

Waitress/Bartender

Brothers Sports Club
07.2020 - Current
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Greeted new customers, discussed specials, and took drink orders.
  • Operated cash register to record transactions accurately and efficiently.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.

Bartender/Restaurant Waitress

H20 Restaurant & Bar
05.2019 - 03.2020
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
  • Set up bar for operation, obtained cash bank and stocked service bar
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
  • Served individually made coffee drinks to customers daily during early breakfast shifts
  • Maintained coffee machine and equipment daily

Waitress

White China
05.2018 - 03.2019
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
  • Maintained clean and presentable tables with tableware, silverware and linens
  • Answered telephones for takeaway orders and organising reservations
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
  • Moved and arranged tables, chairs and place settings and organized seating for groups with special needs
  • Delivered quality service by providing a warm and welcoming environment

Work Experience

Brothers Sports Club Bundaberg
10.2017 - 11.2017
  • Delivering Meals
  • Cleaning and general wash up
  • Serving Drinks and following RSA regulations
  • Reception Duties (Greeting Guests, Signing up Members)
  • General Till Operations
  • Stock Rotation in Bar and Bistro

Education

COVID Safe Training -

TAFE Queensland
Bundaberg, QLD
2020

High School Diploma -

Bundaberg State High School
Bundaberg, QLD
2017

Kitchen Operations Certificate - Hospitality

Bundaberg State High School
2017

Responsible Service Alcohol - Hospitality

Bundaberg State High School
Bundaberg, QLD
2017

Skills

  • High energy
  • Reliability and punctuality
  • Thrives in fast-paced environment
  • Teamwork and collaboration
  • Customer service
  • Sales and Marketing
  • Stocking and replenishing
  • Strong multitasking
  • Food serving
  • Cleaning duties
  • Cash handling
  • Customer Service and Assistance

Certification

  • Kitchen Operations Certificate I & II
  • Retail Services Certificate I & II
  • COVID Safe Dining Certificate
  • Responsible Service of Alcohol

Timeline

Retail Worker

Dusk Sugrland
10.2023 - Current

Waitress/Bartender

Brothers Sports Club
07.2020 - Current

Bartender/Restaurant Waitress

H20 Restaurant & Bar
05.2019 - 03.2020

Waitress

White China
05.2018 - 03.2019

Work Experience

Brothers Sports Club Bundaberg
10.2017 - 11.2017

COVID Safe Training -

TAFE Queensland

High School Diploma -

Bundaberg State High School

Kitchen Operations Certificate - Hospitality

Bundaberg State High School

Responsible Service Alcohol - Hospitality

Bundaberg State High School

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Irish Aguelo