Irma Stewart
Mount Barker,SA
Summary
Enthusiastic Dog Handler with proven skills managing canine behaviour shifts to encourage play and prevent fights. Successful with walking and caring for several dogs of various breeds and sizes. Clean driving record and provide reliable pick-ups and drop-offs for customers. Skilled in developing strong relationships and providing animals with best care possible. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals. Organized bakery employee with in-depth knowledge of food safety and sanitation. Well-versed in monitoring bakery supply inventory and aiding management in compiling orders. Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Dog Handler
Hahndorf Dog Retreat
09.2022 - Current
- Managed several dogs of varying breeds and sizes, providing attentive care.
- Improved client retention through excellent communication skills, addressing concerns, and delivering progress updates on their dog's progress.
- Reduced instances of behavioral issues among dogs by implementing structured routines during daily activities such as feeding, walking, and playing.
- Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Developed strong relationships with clients, resulting in repeat business and referrals due to outstanding service as a dog handler.
Bakery Assistant
Lovells Bakery
03.2021 - 06.2022
- Strengthened relationships with customers through attentive service, active listening, and thoughtful recommendations based on individual preferences.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Prepared recipe ingredients by washing, peeling, and cutting.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Accurately operated cash register to process customer payments.
Education
No Degree -
Thebarton Senior College
Torrensville, SA09.2024
Skills
- Client Service
- Medication Administration
- Supply Maintenance
- Positive Reinforcement Methods
- Menu item knowledge
- Food Safety
- Allergen awareness
- Health and Safety Regulations
- Housekeeping abilities
- Patience and Empathy
- Safety understanding
- Caring and Responsible
- Nutrition Awareness
hobbies
i have several hobbies, such as;
- Reading
- drawing
- painting
- exercising
most of these hobbies help me have a creative mindset, an open mind, and need dedication to complete. I do these hobbies in my free time to help me relax, and to get me into a better headset before the next day.
Timeline
Dog Handler
Hahndorf Dog Retreat
09.2022 - Current
Bakery Assistant
Lovells Bakery
03.2021 - 06.2022
No Degree -
Thebarton Senior College
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