Irma Suryani
Bowral,NSW
Summary
Reliable receptionist with experience in guest service, reservations, payment processing, and front-desk operations. Known for organization, clear communication, and attention to detail.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Receptionist
Mittagong Motel
Mittagong , NSW
2024.08 - Current
- Greeted guests at motel front desk, facilitating a smooth check-in experience.
- Answered phone calls and email inquiries about room availability.
- Processed check-outs and handled payment transactions accurately.
- Managed reservations using motel booking systems and scheduling.
- Updated guest records and room allocation details.
- Coordinated with housekeeping to ensure timely room readiness and turnover.
- Maintained cleanliness of the reception area and organized motel documents for efficient operations.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Bachelor of Business Administration - Business Administration And Management
University of MH Thamrin
Indonesia 2019-10
Skills
- Front desk management
- Reservation management
- Booking management
- Payment transactions
- Guest management
- Call management
- Customer service
Languages
English
Professional
Indonesian
Native/ Bilingual
Timeline
Receptionist
Mittagong Motel
2024.08 - Current
Bachelor of Business Administration - Business Administration And Management
University of MH Thamrin