Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Irsa Ali

Sydney,NSW

Summary

Creative Design student known for high productivity and efficient completion of tasks. Possess specialized skills in Adobe Creative Suite, UX/UI design principles, and digital illustration. Looking to gain experience and start my career in the design industry.

Overview

6
6
years of professional experience

Work History

Events Team Leader

ICC
Sydney
02.2022 - Current
  • Managed and coordinated all aspects of bumping in & out events
  • Assisting in arranging clients' needs and wants on their designs
  • Trained new hires on company policies related to safety protocols at events.
  • Fostered positive relationships with clients by providing excellent customer service throughout all stages of the event planning process.
  • Hands on experience with setting up various types of events
  • Serving as a liaison between clients and management
  • Monitored event progress and provided feedback on performance to team members.
  • Collaborated with other departments such as marketing, finance, and IT in order to ensure successful execution of projects.

LEAD COVID-19 SCREENER

Sonic Health Plus
Sydney
05.2021 - 02.2022
  • Company Overview: Sonic Health Plus
  • Performed nasal swab and rapid antibody testing via blood droplet collection
  • Provided COVID-19 FAQs and educational material to patrons and employees
  • Processed positive and negative test responses according to established protocols and reporting requirements
  • Scheduled patients for appointments and maintained master calendar
  • Sonic Health Plus
  • Provided guidance to staff on proper usage of PPE.

RECEPTIONIST SUPERVISOR

Stemar Electrical Products
Sydney
09.2020 - 12.2021
  • Scheduled office meetings and client appointments for staff teams
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security
  • Planned and booked travel accommodations for staff and visitors and provided vouchers, agendas, and transportation
  • Collaborated with team members to help expand marketing channels
  • Planned and executed internal and external marketing events
  • Organized and scheduled office meetings as well as client appointments for team of 25 professionals, effectively accommodating hectic agendas

CUSTOMER SERVICE REPRESENTATIVE

Target
Sydney
02.2018 - 12.2019
  • Friendly and efficient customer service representative devoting myself to maximizing customer satisfaction with exceptional service and support
  • Demonstrating effective time management and organizational skills when closing end of the night, within the recommended time frame of 15 minutes
  • Providing solutions for customers and team members Visual merchandising and product placement
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas

Education

Bachelor of Arts - UX / UI Design

Torrens University
Sydney, NSW
01-2025

Graduate Diploma - Event Business Management

JMC Academy
Sydney
09.2022

Liverpool Girls High School
01.2019

Skills

  • Report Preparation and Analysis
  • Complex Problem Solving
  • Coaching and Mentoring
  • Team Building
  • Service marketing
  • Consulting
  • Training
  • Design and development
  • Adobe softwares
  • Web development

References

Available upon request

Languages

Urdu
Native/ Bilingual

Timeline

Events Team Leader

ICC
02.2022 - Current

LEAD COVID-19 SCREENER

Sonic Health Plus
05.2021 - 02.2022

RECEPTIONIST SUPERVISOR

Stemar Electrical Products
09.2020 - 12.2021

CUSTOMER SERVICE REPRESENTATIVE

Target
02.2018 - 12.2019

Bachelor of Arts - UX / UI Design

Torrens University

Graduate Diploma - Event Business Management

JMC Academy

Liverpool Girls High School

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Irsa Ali