Irvin Ho
Blackburn
Summary
Hi there! I’m Irvin. I’m from Malaysia and I’ve 1 year experience of barista. I really love coffee myself. Although, I only have 1 year experience of barista in Malaysia. I can to be a barista and share my knowledge of coffee with others. Also, I’m a student. I’ve just completed barista certificate in Melbourne. I hope I could earn and save some money for my Uni in my future.
Overview
1
1
Certification
Work History
Kitchen Hand/Customer Service
WuKong Kitchen
- Management/Stock Levels
- Operated kitchen equipment efficiently to support food preparation and service.
- Trained new staff on food preparation and safety procedures.
- Monitored food temperature, discarding items not stored correctly.
- Stocked and rotated food items according to expiration dates.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Lifted and carried heavy materials.
- Followed food safety practices and sanitation guidelines.
- Streamlined communication between kitchen and service staff, reducing order mistakes and improving dining experience.
Barista/Customer Service/Cashier
Moon & Spoon Cafe
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Assisted in inventory management, restocking supplies to ensure uninterrupted operations.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Education
Diploma - Marketing
Melbourne Advanced Commerce Institute
Melbourne, VICDiploma - Information Technology
Stanford College
Melbourne City, VIC05.2025
Skills
- Barista experience (1 year)
- Communication skills (2 years)
- Food preparation (2 years)
- Customer service (2 years)
- Manage and Stock levels (2 years)
- Heavy lifting (2 years)
- Supply restocking (2 years)
Certification
- Irvin Ho
- BARISTA CERTIFICATE awarded to Irvin Ho
- This certifies that the aforementioned has successfully completed the BARISTA BASICS Mark II - Coffee Art and Presentation Techniques workshop and has developed a thorough understanding of the following components in coffee making:
- 1. how to adjust an incorrect grind to achieve a perfect 30ml-in-30 second extraction
- 2. how best to present caffe lattes and flat whites with particular focus on freepouring and etching designs
- 3. how best to present cappuccinos, caffe mochas and hot chocolates with particular focus on artwork using chocolate fudge and chocolate sprinkles
- 4. how best to present short and long macchiatos
- Document Ref.: 0081632
- Issue Date: 7 May 2023
- CBD College Pty Ltd trading as Barista Basics Coffee Academy
- National Provider No: 91399
- This is a statement that Irvin Ho has attained
- SITHFAB025 Prepare and serve espresso coffee
- SITXFSA005 Use hygienic practices for food safety
- Document Ref.: V4843218
- Issue Date: 15 May 2023
Personal Details
- Eligible to work in Australia: Yes
- Highest Level of Education: Diploma
- Total years of experience: 2
Languages
English
Professional Working
Chinese
Limited Working
Chinese (Cantonese)
Limited Working
Malay
Limited Working
Timeline
Diploma - Information Technology
Stanford College
Kitchen Hand/Customer Service
WuKong Kitchen
Barista/Customer Service/Cashier
Moon & Spoon Cafe
Diploma - Marketing
Melbourne Advanced Commerce Institute