Iryna Yemets
Saint Ives,NSW
Summary
I am a responsible and stress-resistant person, with the ability to learn and adapt quickly. Thanks to my work experience, I know how to successfully organise my time and work space, determine work priorities, and perform multi-tasks. I also know how to work with claims and find a positive way out of conflict situations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cleaner
Iryna Yemets
12.2022 - Current
• Cleaning and disinfection of the bathroom, kitchen and other areas
• Dusting surfaces
• Polishing of glass surfaces and mirrors
• Vacuuming and moping floors
• Change of bed linen and towels
• Time-management for effective performance of tasks
Travel Agent
Individual Entrepreneur Horoshko Tamara
08.2018 - 04.2022
• Organisation of transfer and accommodation for groups of tourists
• Preparation of visa application document
• Updating customer base data
• 24/7 customer support
• Help with buying tickets and online flight registration
Education
Certificate III - Nursing Assistance
Northern Beaches & Mosman College
North Narrabeen07.2023
Master’s Degree - Language Interpretation And Translation
Sumy State University
Sumy, Sumy Region, Ukraine12.2019
Skills
CRM (Customer Relationship Management) proficient
Complaint resolution
Knowledge of provision of First Aid and CPR
Communication with people with dementia
Measurement and recording of vital signs
Certification
• Provide First Aid
• Provide cardiopulmonary resuscitation
• Provide basic emergency life support
Additional Information
• Driver’s Licence
Timeline
Cleaner
Iryna Yemets
12.2022 - Current
Travel Agent
Individual Entrepreneur Horoshko Tamara
08.2018 - 04.2022
Certificate III - Nursing Assistance
Northern Beaches & Mosman College
Master’s Degree - Language Interpretation And Translation
Sumy State University
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