Isa Mukaramov
Sydney,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Supercheap Auto
10.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Perishables and Long Life Team Member
Woolworths
11.2018 - 09.2021
- Helped keep the team efficient with well-stocked supplies by doing weekly counts
- Supported fellow team members with tasks such as filling milk and operating the electric pallet jack when delivery arrived
- Processed incoming deliveries, moving product from truck through storage or replenishment
- Managed housekeeping requirements such as organizing storeroom and baling cardboard
- Promoted safety by adhering to all safety protocols, company policies and WHS regulations
- Kept team working at peak level by training new team members and assigning tasks
- Boosted team efficiency by learning all roles and rotating through positions
Team Member
McDonald's
07.2016 - 11.2017
- Completed all orders with high accuracy on every shift
- Promoted safety by adhering to all safety protocols, company policies and WHS regulations
- Boosted team efficiency by learning all roles and rotating through positions
- Kept equipment working properly with regular inspections
Education
Bachelour of Mechanical Engineering -
Western Sydney University
Sydney, NSW04.2027
Cert. III and IV in Hospitality (Back of House) -
Tafe
11.2018
Skills
- Payment processing
- Equipment operation
- Customer service
- Decision making
- Customer Relations
- Inventory organization
- Task prioritization
- Escalation Management
Languages
Can speak fluent Russian along with English.
References
Supercheap Auto Manager, Sonya Richards, 0493 166 160
Woolworths Manager Adam Uddin, 0410 186 624
Timeline
Retail Sales Associate
Supercheap Auto
10.2021 - Current
Perishables and Long Life Team Member
Woolworths
11.2018 - 09.2021
Team Member
McDonald's
07.2016 - 11.2017
Bachelour of Mechanical Engineering -
Western Sydney University
Cert. III and IV in Hospitality (Back of House) -
Tafe
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