Summary
Overview
Work History
Education
Skills
ACTIVITIES AND HONORS
Languages
Timeline
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Isaac

North Ryde

Summary

Dynamic, results-driven professional with a proven track record of achieving operational goals through effective communication and negotiation skills. Recognized for fostering strong team collaboration and adapting swiftly to changing needs, ensuring seamless project execution. A reliable and proactive contributor, consistently leveraging problem-solving abilities to drive success in team-oriented environments. Committed to delivering high-quality results while maintaining a focus on continuous improvement and excellence.

Overview

7
7
years of professional experience

Work History

Team Member

JD Sports
04.2025 - Current
  • Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
  • Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
  • Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
  • Improved store''s overall operational efficiency by taking initiative in identifying areas for improvement and suggesting actionable solutions.

Casual - Labourer

U Bin It Bins
04.2019 - 01.2025
  • Coordinated deliveries, collections, and daily schedules by efficiently answering calls and assisting with loading and unloading bins.
  • Adhered to all safety protocols and procedures, ensuring a secure and compliant working environment.
  • U Bin It Bins

Delivery Driver

Pizza Master
01.2023 - 12.2024
  • Managed cash and credit transactions with precision.
  • Organised and labeled Pizzas systematically for optimal delivery efficiency.
  • Calculated delivery charges and collected payments, streamlining the transaction process.
  • Engaged with customers to provide timely updates on delivery status and effectively resolved any concerns.

Shop Assistant

Anthony Craigs Barbershop
01.2019 - 12.2023
  • Managed incoming phone calls, scheduled appointments, and upheld high standards of cleanliness in the shop by sweeping, wiping surfaces, and cleaning equipment.
  • Facilitated coffee orders and ensured clients received exceptional care throughout their visit.
  • Monitored inventory levels and proactively replenished stock to maintain operational efficiency.

Shop Assistant

Coles Group
09.2021 - 07.2023
  • Took pride in overseeing inventory management and restocking shelves to enhance the overall customer experience.
  • Delivered enthusiastic and energetic service to shoppers, fostering a welcoming environment.
  • Acquired knowledge of safe practices for heavy lifting through extensive periods of physical activity.
  • Developed and implemented customer service strategies that significantly improved customer satisfaction.
  • Investigated customer complaints thoroughly and identified root causes to enhance service quality.

Education

High School -

Marist College Eastwood
09.2024

Skills

  • Client Interaction
  • Work Well Under Pressure
  • Adaptability
  • Team Player
  • Safety Procedures
  • Customer Service
  • Communication Skills
  • Customer service
  • Positive attitude

ACTIVITIES AND HONORS

  • 3rd Place in Year 12 Mathematics
  • 2nd Place in Year 12 Physical Activities and Sport Studies
  • Captain of my sporting Team

Languages

English
Native or Bilingual
Italian
Limited Working

Timeline

Team Member

JD Sports
04.2025 - Current

Delivery Driver

Pizza Master
01.2023 - 12.2024

Shop Assistant

Coles Group
09.2021 - 07.2023

Casual - Labourer

U Bin It Bins
04.2019 - 01.2025

Shop Assistant

Anthony Craigs Barbershop
01.2019 - 12.2023

High School -

Marist College Eastwood

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Isaac