Isaac Blinco
Mambourin,VIC
Summary
Professional in client management with focus on delivering impactful solutions and maintaining robust client relations. Known for driving collaboration and aligning team efforts to achieve common goals. Skilled in communication and adaptability, ensuring seamless client experiences and reliable support.
Overview
8
8
years of professional experience
Work History
Key Account Representative
Asahi Beverages
11.2024 - 05.2025
- Collaborate with the National Account Manager to execute key initiatives for external stakeholders.
- Manage inbox requests, including delivery fulfillment, order entry, and handling complaints.
Outbound Sales Team Leader
Asahi Beverages
03.2019 - 11.2024
- Coordinated daily activities for the Outbound Sales Department, delegating workload among team members.
- Maintained call plan data, including housekeeping and distribution.
- Provided comprehensive training and ongoing mentorship for staff career development.
- Monitored team performance against KPIs and generated reports to track progress.
- Managed leave approvals and ensured accurate updates to product listings and business contacts.
- Led one-on-one meetings and team meetings to foster communication and development.
- Assisted in handling complex inquiries and conflict management.
Customer Liaison Representative
Asahi Beverages
09.2018 - 03.2019
- Managed stakeholder portfolios and provided proactive solutions.
- Conducted outbound sales of Asahi Beverages products to clients.
- Liaised with management and internal teams to align client businesses with company direction and standards.
- Addressed and resolved customer delivery inquiries and issues.
NBN Sales and Order Support
SkyMesh PTY LTD
12.2016 - 06.2018
- Supported the Sales and Accounts team, aiding with NBN service provisioning and troubleshooting.
- Liaised with wholesalers to manage service connections and resolve issues.
- Managed error provisioning for problematic connections and provided post-connection customer support.
Education
Cert III - Business
One Step Further
Skills
- Strong leadership and team management abilities
- Excellent customer service and stakeholder management
- Proficient in sales reporting, KPI tracking, and performance analysis
- Effective conflict resolution and problem-solving skills
- Strong communication and training abilities
- Attention to detail in managing systems and data
- Relationship management
- Account growth
- Goal oriented
Timeline
Key Account Representative
Asahi Beverages
11.2024 - 05.2025
Outbound Sales Team Leader
Asahi Beverages
03.2019 - 11.2024
Customer Liaison Representative
Asahi Beverages
09.2018 - 03.2019
NBN Sales and Order Support
SkyMesh PTY LTD
12.2016 - 06.2018
Cert III - Business
One Step Further
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