Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaac Chand

West Hoxton

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Customer Solutions Representative

Francom Group
01.2025 - 05.2025
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Customer Service Representative/Warehouse Assistant

Instyle Interior Finishes
01.2022 - 05.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.

Education

High School Diploma -

John Edmondson High School
Liverpool, NSW
11.2018

Skills

  • Goal setting and achievement
  • Database maintenance
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Stress tolerance
  • Call center experience

Timeline

Customer Solutions Representative

Francom Group
01.2025 - 05.2025

Customer Service Representative/Warehouse Assistant

Instyle Interior Finishes
01.2022 - 05.2024

High School Diploma -

John Edmondson High School
Isaac Chand