Isaac Cheshire

As a highly organized and customer-focused Restaurant Manager, I effectively oversaw daily operations to ensure smooth service, high-quality food, and excellent guest experiences. I managed staff, including break times, training, and keeping high standards, while maintaining a positive and productive work environment. Responsible for inventory control, budgeting, and cost management, I consistently met or exceeded financial goals. My leadership in customer service ensured a welcoming atmosphere and resolving customer complaints.

As a bartender at Bread and Bone I helped in the production of new cocktails for the menu, tasted new wines and beers to be able to give customers recommendations based on information they have given me. I am also very passionate about keeping the bar clean and efficient so service can run smoothly each night. I would also open and close the bar each day.

I provided exceptional customer service in a high-volume, upscale environment. I guided guests through wine tasting experiences, offering detailed information about the winery's offerings, including varietals, food pairings, and the winemaking process.

Would switch between working as a waiter and working behind the bar depending on what was necessary for the night. This included vocalising specials, being in communication with the kitchen, serving drinks and food and also making drinks.