Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ISAAC CHEWOREI

GUNN,NT

Summary

I am also an astute professional with years of experience in corporate operations and project management for institutions in the insurance technology, fin-tech, and education tech space. I am focused on maintaining high-quality client service and improving performance standards.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Success Associate

Lami insurance technology
2022.03 - 2023.06

• I processed quotations, underwriting, and managed claims.
• I supported the implementation of business strategies and plans.
• I generated billing reports and invoices and subsequently shared them with the finance team.
• I assisted in setting comprehensive goals for business performance and growth.
• I collect and validate customer data from clients and our partners.
• I evaluated performance by analyzing and interpreting data metrics.
• I wrote and submitted reports to the management.
• I managed relationships with partners and I availed myself at their offices to handle queries.
• I reviewed the partner’s data and recommended improvements. I made customer follow-up calls on KYC documents.

Research Assistant

Kenya National Bureau of Statistics
2021.05 - 2022.03
  • Collected research data through experimentation, surveys and leading focus groups.
  • Conducted surveys and documented all responses.
  • Uploaded or transmitted data using secure protocols.
  • Gathered and submitted observational information in addition to required data points.
  • I made follow-ups on data requests from data producers and responded to user requests.
  • I enhanced the products and services of the Bureau by prudently disseminating verifiable information
  • Maintained up-to-date records of research activities and results for future reference.

Risk Analyst

The Monarch Insurance
2016.09 - 2020.01
  • I was responsible for reviewing the application for risk coverage and conducting athorough risk analysis.
  • I entered data for new businesses,extensions and issued motor certificates.
  • Entered payments, account information and call logs into theTurnQuest system.
  • I drafted policy endorsements and processed policy endorsements.
  • I received claims notifications and followed up on claims settlement and position.

Finance Intern

Madison insurance
2016.06 - 2016.08
  • I issued account statements to the intermediaries, either via Mail or hard copy.
  • Analyzed financial data and presented meaningful insights to my supervisor.
  • Maintained accurate, up-to-date financial spreadsheets and databases fore reliable reference.
  • Supported organizational account management duties under direct supervision.
  • Tracked financial transactions to update balance sheets with accurate, current information.


Education

Master of Science - Data Science

Charles Darwin University
Casuarina, NT
11.2026

Actuarial Science - Actuarial Science

Kisii University
Kenya
12.2016

Kenya Certificate of Secondary Education - Secondary Education

Chewoyet National School
Kenya
11.2011

Primary Education

Huruma Primary School
Kenya
10.2007

Skills

  • Customer centricity.
  • Claims Management.
  • Operations Management
  • Partner Relations Management.
  • Data Analysis
  • Underwriting
  • Business Strategy & Planning.
  • Risk mitigation
  • Business Development
  • Policy Development
  • Trend Analysis
  • Start-Ups Growth Management.

Certification

Languages

English
Full Professional

Timeline

Customer Success Associate

Lami insurance technology
2022.03 - 2023.06

Research Assistant

Kenya National Bureau of Statistics
2021.05 - 2022.03

Risk Analyst

The Monarch Insurance
2016.09 - 2020.01

Finance Intern

Madison insurance
2016.06 - 2016.08

Master of Science - Data Science

Charles Darwin University

Actuarial Science - Actuarial Science

Kisii University

Kenya Certificate of Secondary Education - Secondary Education

Chewoyet National School

Primary Education

Huruma Primary School
ISAAC CHEWOREI