Highly motivated operations professional with strong experience in team leadership, practice administration, and operational management. Proven ability in overseeing compliance, reporting, and administrative processes. Experienced in leading teams and coordinating daily operations. I'm passionate about improvement and committed to delivering high quality results in any environment.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Clinic & Operations Manager
BioGolf & Live Active Chiropractic
11.2025 - Current
Directed day-to-day business operations, overseeing workforce coordination, operational planning, resource management, and service delivery to ensure efficient, high-performing operations.
Led the successful relocation and operational transition of the business, managing logistics, process redesign, and change management while maintaining business continuity and stakeholder confidence.
Developed and implemented operational systems, policies, and process improvements, enhancing productivity, workflow efficiency, compliance, and overall organisational performance.
Managed cross-functional teams and key stakeholder relationships, including recruitment, staff development, supplier management, and strategic initiatives to support business growth and continuous improvement.
Podiatric Assistant
Live Active Clinic
Annandale, NSW
08.2021 - 11.2025
Over 3.5 years of experience supporting the operational management of a podiatry practice, ensuring efficient daily clinic operations
Managed appointment scheduling, patient flow, and staff coordination.
Ran inventory management, ordering of supplies and equipment to support uninterrupted clinic operations, and cost control.
Supported onboarding and training of new staff
Optimised systems, workflows, and patient experience initiatives.
Assistant Manager
The Ranch Hotel
Marsfield, NSW
12.2020 - 02.2024
Hospitality operations, supporting the day-to-day management. Training and mentoring new staff, running daily operations including, cash handling, and operational reporting.
Bakery and Deli Manager
Woolworths
Eastwood, NSW
11.2015 - 12.2020
Managing daily operations, ensuring smooth workflow and high product standards and responsible for meeting daily trading requirements
Skills
Strong Technical skills
Excellent communication
Data & compliance management
Attention to detail
Supply chain management
Team leadership
Staff coordination
Quick problem solver
Certification
Senior First Aid Certificate
Current Responsible Service Of Alcohol
Current Responsible Conduct Of Gambling
Royal Life Saving Lifeguard Certificate
CPD Course Level 1 Mobilisations, Manipulations and Exercise
Operations Manager at SWA VITAL CARE - RPM (Remote Patient Monitoring), CCM (Chronic Care Management)Operations Manager at SWA VITAL CARE - RPM (Remote Patient Monitoring), CCM (Chronic Care Management)