Isaac Slockee
Fairy Meadow,Nsw
Summary
Dynamic leader with proven expertise in employee supervision and customer service excellence, honed at Scully’s IGA and Surfside Local Grocer. Spearheaded initiatives to enhance store performance and customer satisfaction, leveraging skills in inventory management and sanitation standards. Excelled in mentoring staff and optimizing operational efficiency, contributing to significant improvements in service delivery and workplace productivity.
Overview
4
4
years of professional experience
Work History
Floor Staff
Scully’s IGA
Batehaven, NSW
10.2020 - 01.2024
- Assisted with closing procedures, ensuring thorough preparation for each day's business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
Assistant Store Manager
Surfisde Local Grocer
Surfside, NSW
02.2024 - 08.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Deli Supervisor
Scully’s IGA Batehaven
Batehaven, NSW
08.2024 - 12.2024
- Ensured exceptional customer service by addressing complaints promptly and professionally, resolving issues to maintain customer loyalty.
- Analyzed sales data to identify trends in product popularity, adjusting inventory orders accordingly for optimized selection offerings.
- Reduced food waste by implementing proper portion control, storage, and rotation practices.
- Improved staff performance through regular training sessions, coaching, and performance evaluations.
- Maintained a clean and sanitary work environment, adhering to health department guidelines and best practices.
Education
HSC -
Carroll Collage
Broulee, NSW11.2023
Skills
- Customer service
- Employee supervision
- Sanitation standards
- Food safety compliance
- Staff training
- Inventory management
Timeline
Deli Supervisor
Scully’s IGA Batehaven
08.2024 - 12.2024
Assistant Store Manager
Surfisde Local Grocer
02.2024 - 08.2024
Floor Staff
Scully’s IGA
10.2020 - 01.2024
HSC -
Carroll Collage