ISAAC WILLIS
Gold Coast,Australia
Summary
Motivated and personable professional with over four years of experience across sales, customer service, and marketing. Strong communicator with a proactive work ethic and a client-focused approach. Experienced in lead conversion, upselling, and customer follow-up, with a genuine enthusiasm for helping clients make confident purchasing decisions.
Overview
2023
2023
years of professional experience
Work History
Hospitality Experience
Marriott Hotel & Hotel Brunswick
- - Delivered high-quality customer service in fast-paced environments.
- - Recommended premium products to support increased sales.
- - Maintained professionalism and attention to detail under pressure.
Verification Officer / Marketing Assistant
Easy Being Green Pty Ltd
02.2021 - 08.2022
- - Supported sales and marketing activities across digital and operational tasks.
- - Designed email newsletters and company brochures using Adobe Creative Suite and Canva.
- - Managed customer follow-ups and resolved complaints with professionalism and empathy.
Booking Concierge (Outbound Sales)
GAP Studios Portraits
08.2020 - 02.2021
- - Conducted outbound sales calls to convert leads into confirmed bookings.
- - Built rapport quickly to identify customer needs and close sales.
- - Achieved consistent booking and call KPIs while working independently.
- Remote
Loan Officer
Credit Corp
09.2019 - 08.2020
- - Verified customer information and processed loan applications in line with company policies.
- - Exceeded daily KPIs while maintaining accuracy and compliance.
- - Promoted from Customer Service to Loan Officer within one month due to strong performance.
Sales Assistant
Barbeques Galore
01.2018 - 01.2019
- - Assisted customers with product selection using detailed product knowledge.
- - Consistently met and exceeded monthly sales targets through proactive engagement.
- - Maintained showroom presentation and supported inventory management.
Timeline
Verification Officer / Marketing Assistant
Easy Being Green Pty Ltd
02.2021 - 08.2022
Booking Concierge (Outbound Sales)
GAP Studios Portraits
08.2020 - 02.2021
Loan Officer
Credit Corp
09.2019 - 08.2020
Sales Assistant
Barbeques Galore
01.2018 - 01.2019
Hospitality Experience
Marriott Hotel & Hotel Brunswick