Isaak Giyos
Kensington,NSW
Summary
I am a dedicated and results-driven professional with experience across both property management and retail leadership. Currently, I manage a portfolio of over 350 properties with Raine & Horne Randwick | Coogee | Clovelly, where I have developed strong expertise in stakeholder management, compliance, and portfolio growth. My role has strengthened my ability to balance efficiency with service excellence, ensuring both landlord satisfaction and tenant retention. Prior to this, I worked as a Team Leader at Platypus Bondi Junction, where I gained valuable leadership experience in a fast-paced retail environment, motivating a team to achieve sales targets and deliver outstanding customer service. These combined experiences have equipped me with strong organisational skills, clear communication, and a proactive, results-driven approach. I am passionate about building strong relationships, solving challenges effectively, and continually developing both personally and professionally within the real estate industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Property Manager
Raine & Horne Randwick | Coogee | Clovelly
11.2023 - Current
- In my role within property management, I focus on building strong relationships between landlords and tenants while ensuring properties are maintained to the highest standard. I oversee the day-to-day operations of rental properties, from coordinating repairs and routine inspections to managing lease agreements and financial aspects such as rent collection and bond transfers. My priority is to provide a smooth and transparent experience for all parties involved by balancing the needs of tenants with the investment goals of property owners. Through clear communication, problem-solving, and attention to detail, I help create long-term value and stability within every property I manage.
- I manage a portfolio of over 350 residential properties, consistently delivering strong results through effective portfolio management and stakeholder engagement. By streamlining processes and implementing proactive communication strategies, I have successfully reduced rental arrears, minimised vacancy periods, and improved tenant retention rates. I work closely with landlords to maximise the long-term value of their investments while ensuring tenants experience a high level of service and support. Managing such a high-volume portfolio has strengthened my ability to prioritise, resolve issues efficiently, and maintain compliance across all properties, resulting in increased landlord satisfaction and sustained portfolio growth.
- Over the past two years with Raine & Horne Randwick | Coogee | Clovelly, I have gained invaluable experience and developed significantly both professionally and personally. Being part of a high-performing team in such a dynamic market has strengthened my skills in property management, client relations, and portfolio growth while also deepening my knowledge of compliance and industry best practices. I have learned the importance of balancing efficiency with personalised service, and I am proud of the strong relationships I have built with both landlords and tenants. My time with the business has not only enhanced my ability to manage a large and diverse portfolio with confidence but has also fostered resilience, adaptability, and a results-driven mindset that I will carry forward in my career.
Team Leader
Platypus Shoes Bondi Junction
11.2022 - 08.2023
- During my 8 months as a Team Leader at Platypus in Bondi Junction, I gained valuable leadership and retail management experience in a fast-paced, customer-focused environment. I was responsible for motivating and supporting the team to achieve sales targets, delivering excellent customer service, and ensuring the store maintained high operational and visual merchandising standards. In this role, I developed strong people management skills, improved my ability to lead by example, and learned how to balance team performance with individual growth. My time at Platypus not only strengthened my leadership capabilities but also enhanced my problem-solving, communication, and organisational skills, which continue to benefit me in my professional career.
- My 8 months as a Team Leader at Platypus Bondi Junction played an important role in shaping the skills I now bring to property management. Leading a busy retail team taught me how to communicate clearly, manage competing priorities, and deliver exceptional customer service in high-pressure situations. I developed strong leadership capabilities by motivating staff to meet sales targets, coaching new team members, and ensuring operational standards were consistently met. These experiences built my confidence in problem-solving, organisation, and relationship management — all of which have translated seamlessly into real estate, where I now apply the same focus on results, service excellence, and team collaboration to managing large property portfolios.
Education
High School Diploma -
Rose Bay Secondary College
Dover Heights 12-2022
Skills
- Leadership & Team Management – Developed at Platypus by supervising and motivating a retail team, and strengthened at Raine & Horne by coordinating stakeholders and managing a high-volume property portfolio
- Customer & Client Relations – Built through delivering excellent in-store service at Platypus and further refined through tenant and landlord relationship management in real estate
- Communication Skills – Enhanced across both roles by handling customer concerns, conducting negotiations, and maintaining clear, professional correspondence
- Problem-Solving & Conflict Resolution – Applied in retail when resolving customer issues on the spot, and in property management when addressing tenancy disputes, arrears, and maintenance challenges
- Organisation & Time Management – Strengthened by managing daily retail operations and sales targets at Platypus, and essential in overseeing 350 properties, compliance, and reporting deadlines at Raine & Horne
- Results-Driven Mindset – Demonstrated at Platypus by achieving sales and KPI goals, and carried forward in real estate by minimising vacancy rates, reducing arrears, and maximising landlord returns
Certification
- Certificate of Registration – Real Estate (NSW Fair Trading)
- Currently completing Class 2 Real Estate Licence
- Traffic Control Licence
- High Risk Work Licence
Languages
English
Full Professional
Timeline
Property Manager
Raine & Horne Randwick | Coogee | Clovelly
11.2023 - Current
Team Leader
Platypus Shoes Bondi Junction
11.2022 - 08.2023
High School Diploma -
Rose Bay Secondary College