Isabel Finucane
Sydney,Australia
Summary
Highly organized and dependable candidate skilled in efficiently managing multiple priorities with a positive attitude. Extensive experience in effective communication with colleagues to achieve team goals. Willing to take on additional responsibilities to support others.
Overview
6
6
years of professional experience
Work History
Front Area Crew Trainer
McDonald's
11.2021 - Current
- Extensive knowledge of the POS payment system
- Strong ability to work in a team environment and work well under pressure
- Exceptional level of customer service enabling me to evolve my communication skills
- Management skills in delegating tasks and training crew on proper procedures.
- Experience studying crew members during work shift to provide feedback and guidance in improving performance.
- Lead by positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Coach
Winston Hills Netball Club
01.2023
- Strong leadership skills by guiding and motivating individuals to achieve their goals
- Learnt essential skills such as effective communication, multi-tasking, decision-making, problem-solving, and delegation, valuable in a work setting.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
Gold Award Netball Umpire
Winston Hills Netball Club
01.2019 - Current
- Developed strong and assertive communication skills essential in a team environment
- Ability to withstand pressure and adapt in stressful situations.
- Improved player understanding of the game through clear communication and explanation of rule infractions.
Showbags (Retail Customer Service)
Bensons Trading Company
- Dealt with a diverse number of customers, teaching me fundamental skills of how to adapt to all situations and build resilience to long hours and demanding work obligations.
- Proven ability to learn quickly and adapt to new situations.
Education
Gilroy Catholic College
08.2024
Winston Heights Public School
01.2019
Skills
- Over three year's experience in customer service
- Natural leader with confidence and experience giving direction
- Professional and respectful in a workplace or school environment
- Experienced barista
- Confident, bright attitude always prepared to fulfil all tasks required to the best of my ability
References
- Rachel Perry, Current Year Coordinator, Gilroy Catholic College, (02) 8853 8200, rfoster3@parra.catholic.edu.au
- Amy De Bruyn, Winston Hills Netball Club, 0422 995 540, whncpresident@gmail.com
- Samantha Atkinson, Bensons trading company, 0401 319 164, samantha@bensonstrading.com.au
Timeline
Coach
Winston Hills Netball Club
01.2023
Front Area Crew Trainer
McDonald's
11.2021 - Current
Gold Award Netball Umpire
Winston Hills Netball Club
01.2019 - Current
Showbags (Retail Customer Service)
Bensons Trading Company
Gilroy Catholic College
Winston Heights Public School