Isabel Jassal
Clyde North,VIC
Summary
Dynamic Executive Assistant with proven expertise at Planetshakers Church in streamlining operations and enhancing communication
Experienced with office administration, including managing daily operations and ensuring smooth workflows. I utilize organisational and leadership skills to maintain efficiency and support team productivity. I have knowledge of office software, scheduling, and resource allocation to drive operational success.
I thrive in fast-paced environments, ensuring efficient administration and support.
Overview
4
4
years of professional experience
Work History
Executive Assistant & Operations Coordinator
Planetshakers Church
02.2021 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication within the team.
- Coordinate events, manage teams, and provide general support to staff as required.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Helped facilitated training and onboarding for incoming office staff.
- Developed strong relationships with external providers.
Reception / Administration
Crest Education
05.2024 - Current
- Identified areas for improvement in administration procedures, proposing solutions that led to increased efficiency and effectiveness.
- Oversaw reception support, answered phones and greeted visitors.
- Assisted school administration in developing safety policies and procedures, ensuring a safe learning environment for all students and staff.
- Collaborated effectively with other team members, fostering a positive work environment that supported successful outcomes.
- Maintained cleanliness and orderliness within the reception area, creating a pleasant atmosphere for guests and staff alike.
- Supported students and staff alike in day to day management of responsibilities
- Experience in different education-based programs and reporting platforms
Administrative Assistant & Office Support
Thermochill Plumbing & Electrical
06.2023 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Designed marketing initiatives for social media platforms.
Education
Juris Doctor - Law
Deakin University
Melbourne, VIC11-2027
Bachelor of Theology -
Planetshakers College
Melbourne, VIC12-2021
Bachelor of Criminology -
Deakin University
Melbourne, VIC02-2019
Skills
- Executive Administration
- Organisation & Planning
- Time Management
- Cultural Competence
- Leadership & Collaboration
- Excellent Typing Skills
- Proficient in Microsoft Office
- Written & Verbal Proficiency
- Administration and management skills
- Phone reception
- Database Administration
Timeline
Reception / Administration
Crest Education
05.2024 - Current
Administrative Assistant & Office Support
Thermochill Plumbing & Electrical
06.2023 - 05.2024
Executive Assistant & Operations Coordinator
Planetshakers Church
02.2021 - Current
Juris Doctor - Law
Deakin University
Bachelor of Theology -
Planetshakers College
Bachelor of Criminology -
Deakin University
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