Isabel Johnson

• Coordinate daily schedules and organize covering of classes and hiring of casual relief teachers.
• Liaise with staff, students, and parents to address inquiries and facilitate efficient processes.
• Enrolment and transition coordinator.
• Handle confidential and sensitive information with discretion and tact.
• Streamline executive communication by managing emails, phone calls, and scheduling appointments.
• Screen calls and emails and respond accordingly to support executive correspondence.
• Improve team communication and collaboration through coordination of weekly meetings and distribution of agendas.
• Supervision of student examinations.

• Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
• Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
• Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
• Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
• Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
• Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
• Planned special events such as parties or family gatherings with attention to detail and organization.
• Oversaw budget to manage expenditures and control costs.
• Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
• Established positive relationships with vendors and service providers, negotiating favourable terms when necessary.
• Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
• Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
• Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
• Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.

Location: Europe/USA

• Collaborated with department heads to establish budgetary guidelines, optimizing resource allocation and cost control measures.
• Organized shore excursions, liaising with local tour operators for seamless travel experiences for passengers.
• Implemented time-saving procedures that increased team efficiency while maintaining high levels of service quality.
• Supervised cabin attendants in providing personalized service to VIP guests, ensuring their needs were met beyond expectations.
• Coordinated with event planners to facilitate successful onboard events, creating memorable experiences for guests.
• Managed financial transactions accurately, maintaining accountability and reducing discrepancies in end-of-day reports.
• Development of staff training programs, leading to heightened team performance and guest satisfaction.
• Developed strong relationships with vendors, negotiating advantageous contracts for goods and services.