- Visual arts such as drawing portraits and painting
- Outdoor activities and travelling
- Volunteering and charity work
Isabel Kemp
Goonellabah
Summary
Motivated service worker with exceptional social skills, communication abilities and work ethic. Passionate in enhancing customer satisfaction and improving transaction efficiency. Known for warmly greeting customers, resolving inquiries effectively, and working collaboratively in team environments. Proactively addresses issues and contributes to team success by training new members and embracing opportunities for growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier, Deli
Spar
05.2022 - Current
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Maintain cleanliness and organization of counter and deli area.
- Prepared and packaged deli meats, cheeses, and salads.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash registers, operation, stock procedure and customer services.
- Wrapped produce and bagged purchases properly to prevent merchandise breakage.
- Monitor product freshness and rotate stock.
- Follow food safety and hygiene standards.
- Address customer complaints and provide resolutions.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for customer assistance and spills.
Cashier
Choice Discount Store
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Manage store phone lines and handle customer inquiries.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Scan items and ensure correct pricing and discounts are applied.
- Maintain clean and organized checkout area.
- Restock shelves and displays, ensuring items are neatly organized.
- Promote store promotions, sales, and special offers to customers.
- Receive and unload shipments, checking for accuracy and damage.
- Stock shelves with merchandise and ensure proper item placement.
- Counted money in cash drawers at end of shifts to maintain accuracy.
Education
High School Diploma -
Lismore High School
Lismore, NSW09.2022
Skills
- Customer Service
- Cash register operation
- Staff training
- Excellent team work skills
- Safe food handling practices
- Packaging and labelling
- Punctuality and time management skills
- Food serving and preparation
- Refunds and exchanges
- Basic Barista Skills
- Adaptable to fast paced environments
Accomplishments
2019
- Involved in the Student Representative Council (SRC)
2021
- Recognised by Southern Cross University for being the highest academic achiever of yr 11 at Lismore High School.
2022
- Finalist in the Young Archie art competition
- Selected to be in the school's leadership team as the CAPA (creative and performing arts) prefect.
- Recipient of the Ampol Best All Rounder Student Award.
- HSC major artwork was selected to be a part of the ARTEXPRESS exhibition.
2023
- HSC major artwork further selected to be displayed in the Wilkins Collection exhibition, held at the Department of Education office, Paramatta, NSW.
Certification
- High School Certificate
- TAFE Statement in Basic Barista Skills
Interests
Timeline
Cashier
Choice Discount Store
09.2023 - Current
Cashier, Deli
Spar
05.2022 - Current
High School Diploma -
Lismore High School
- High School Certificate
- TAFE Statement in Basic Barista Skills
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