Isabel Mendez
Guildford,NSW
Summary
To be employed in an administrative role that professionally challenges me and acknowledges dedication, integrity, and responsibility.
Overview
5
5
years of professional experience
Work History
M7 Call Centre Operator
Sales Force/Salmat
09.2005 - 04.2006
- Duties include Customer service, Telephone communication, Supervision,
- Dealing with commercial clients, Meeting stats, Problem solving, Toll notices.
Customer Service
Euro Designs
02.2005 - 09.2005
- Duties include Sales, Customer services, Stock inventory, Accounts payable,
- Accounts receivable, MYOB, Banking, Picking and Packing orders, Dispatch
- Receiving of stock, Updating customer files and Data entry.
Team Leader
Peripheral Computer Industries, ANZ
01.2004 - 12.2004
- Duties include Data Entry, Computer work, Stock handling, Assistant buyer,
- Receiving and despatch of stock, Administration, Supervision, responding to emails, Allocating drivers to jobs, Stationary orders, Open/close of warehouse.
Sales Assistant
Occhiali Sunglasses Sydney International Airport
11.2002 - 06.2003
- Duties include open and close of store, Cash handling, Operating Registers,
- Customer service, Computer work, Stocktake Merchandising.
Production Assistance
Sanity Music
08.2001 - 11.2002
- Duties include Operating computer systems, Data entry, Stock handling,
- Receiving deliveries, Assistant buyer, Stationary orders, Scanning, Picking and
- Packing orders, In charge of fixing faxes, printers and registers for 360 stores.
Assistant Manager
D-Spring Clothing
06.2001 - 08.2001
- Duties include Supervisor, Customer Service, Sales, Cash handling, Banking,
- Reporting stats via email.
Customer service
Nike
03.1999 - 10.1999
- Sales, Stock taking, Operation of registers and Merchandising.
Sales Assistant
Pauls Warehouse
10.1996 - 04.1997
- Duties include Customer service, Cash handling and Stock handling.
Education
Diploma of Legal Services -
TAFE NSW
2015
Certificate IV in Legal Services - undefined
TAFE NSW
2015
Certificate III in Business Administration Legal - undefined
TAFE NSW
2014
Supervisor Certificate Children (Education and Care Services) National Law (NSW) - undefined
2014
Statement of Attainment: Develop risk minimisation and management strategies for allergic reaction and anaphylaxis; provide first aid management of severe allergic reactions and anaphylaxis. Manage Asthma Emergencies, apply First Aid. - undefined
2014
Skills
- SKILLS & COMPETENCIES:
- CUSTOMER SERVICE SKILLS
- I have excellent customer service skills, gained through a variety of industries I have had experience as a Team Leader in ANZ terminal warehouse and worked as a Call Centre Operator in high paced environment I have skills of interacting with the public in friendly manner and excel at providing optimal customer service
- COMMUNICATION SKILLS:
- I have developed communication skills by building a strong rapport with customers and other co-workers
- ADMINISTRATION SKILLS:
- I have had administration experience, including word process, operating excel/database management also I have excellent time management skills
- 2006 -2007 Carer for very unwell mother
- 2007 – 2023 Caring for my children
Timeline
M7 Call Centre Operator
Sales Force/Salmat
09.2005 - 04.2006
Customer Service
Euro Designs
02.2005 - 09.2005
Team Leader
Peripheral Computer Industries, ANZ
01.2004 - 12.2004
Sales Assistant
Occhiali Sunglasses Sydney International Airport
11.2002 - 06.2003
Production Assistance
Sanity Music
08.2001 - 11.2002
Assistant Manager
D-Spring Clothing
06.2001 - 08.2001
Customer service
Nike
03.1999 - 10.1999
Sales Assistant
Pauls Warehouse
10.1996 - 04.1997
Diploma of Legal Services -
TAFE NSW
Certificate IV in Legal Services - undefined
TAFE NSW
Certificate III in Business Administration Legal - undefined
TAFE NSW
Supervisor Certificate Children (Education and Care Services) National Law (NSW) - undefined
Statement of Attainment: Develop risk minimisation and management strategies for allergic reaction and anaphylaxis; provide first aid management of severe allergic reactions and anaphylaxis. Manage Asthma Emergencies, apply First Aid. - undefined
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