ISABEL WAY
Sydney,NSW
Summary
Responsible and well-rounded retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Open and positive communicator with a calm and level-headed approach to managing routine needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fundraising Agent
GIVETEL
01.2024 - 05.2024
- Exceeded fundraising targets by developing innovative fundraising campaigns and promotions.
- Improved overall fundraising efficiency by streamlining processes and implementing best practices.
- Raised substantial funds by organizing and executing successful fundraising events.
- Implemented targeted social media campaigns to increase online donations and broaden donor base.
Retail Assistant
BETTER ON VINYL
09.2021 - 12.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Education
High School Diploma -
Farlingaye High School
London, UKSkills
- Customer Assistance
- Multitasking Competence
- Time Management Capabilities
- POS System Operation
- Flexible schedule availability
- Upselling strategies
- Complaint Handling
- Inventory management proficiency
Certification
Responsible Service of Alcohol
Timeline
Fundraising Agent
GIVETEL
01.2024 - 05.2024
Retail Assistant
BETTER ON VINYL
09.2021 - 12.2023
High School Diploma -
Farlingaye High School
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