Isabel Wehmeier
Rockhampton,QLD
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues and answering customer questions.
Overview
5
5
years of professional experience
Work History
Front End Supervisor
Woolworth's Group
04.2020 - Current
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
Volunteer
Capricorn Equestrian Centre
04.2019 - Current
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Designed and implemented activities to help students explore and develop interests.
- Assisted students in developing self-advocacy and support skills.
- Cleaned and maintained facility with horses
- Helped students meet goals by establishing clear objectives for lessons
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Taught proper communication and riding commands for optimal control and safety around horses.
- Communicated with others to stay informed about volunteer opportunities and events.
Education
High School Diploma -
Glenmore State High School
Rockhampton North, QLD11.2022
Skills
- Problem-Solving Skills
- Maintaining Clean Work Areas
- Accurate Money Handling
- Opening and Closing Procedures
- Time Management
- Cash Handling
- Cash Register Operation
- Refund Processing
- Team Supervision
- Horse Riding
- Adaptability and Dependability
- Customer Service
- Complaint Resolution
- Multitasking
Accomplishments
Manual Drivers License. Currently on P2 until 05/06/25.
Fully licensed and Qualified Snake Catcher in QLD.
Approved to identify snakes on CQ Snake Identification, Relocations and Queries and on Australian Snake Identification, Education + Advocacy [ASIEA].
Reptile and invertebrate Keeping/Husbandry
I have most experience in keeping and looking after animals such as snakes, spiders, centipedes and scorpions. Other experience with animals includes keeping fish, birds, dogs and cats, all of which requires me to provide an adequate enclosure if necessary and give proper food to ensure the animal is healthy. When volunteering at Capricorn Equestrian Centre, I have a duty to care for the horses which includes grooming, tacking up and feeding.
Additional Information
References:
Samantha Stenhouse - Front End Manager at Parkhurst Woolworths / 0447 012 384
Madeline Chery - Capricorn Equestrian Centre / 0413 483 850 / cctrailrides@bigpond.com / 159 Mulara rd. Bondoola, 4703
Timeline
Front End Supervisor
Woolworth's Group
04.2020 - Current
Volunteer
Capricorn Equestrian Centre
04.2019 - Current
High School Diploma -
Glenmore State High School
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