Overview
Work History
Timeline
Hi, I’m

Isabel J. Delgado Rivera

Doonside,NSW
Isabel J. Delgado Rivera

Overview

24
years of professional experience

Work History

Self-employeed

Support Worker
10.2022 - Current

Job overview

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Self-employeed
Doble bay, NSW

Aged Care Worker
04.2002 - 01.2003

Job overview

  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.

Self-employeed
Dover Heights , Nsw

Support Worker
03.2000 - 11.2001

Job overview

  • Promoted community integration by providing extensive physical, emotional and social support.
  • Implemented behavior management plans for clients with challenging behaviors, promoting harmonious living environment.
  • Devised and implemented community-based programs to promote mental health awareness.
  • Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Provided crisis intervention when necessary, maintaining client safety and stability.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Conducted regular assessments of client needs, adjusting support plans to better serve them.
  • Improved client independence with structured life skills training.

Timeline

Support Worker

Self-employeed
10.2022 - Current

Aged Care Worker

Self-employeed
04.2002 - 01.2003

Support Worker

Self-employeed
03.2000 - 11.2001
Isabel J. Delgado Rivera