Isabell Müller
Brisbane,QLD
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant and bar customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Massage Therapist
Payne Relief
Sunshine Coast, QLD
01.2024 - 04.2024
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Physiotherapist
Rommie Zoethout
Mölln, Germany
07.2023 - 01.2024
- Enhanced patients'' quality of life through targeted physical therapy exercises and pain management techniques.
- Educated patients, families and caregivers on home exercise program that complement therapy sessions.
- Educated patients on injury prevention strategies, promoting long-term health and wellbeing.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
Waitress and Bartender
Haus Am Klüthsee
Bad Segeberg
11.2020 - 12.2023
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Fitness Coach
Training Care Physiotherapy
Ahrensburg, Germany
01.2021 - 06.2021
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Developed strong member relationships with caring and collaborative approach.
- Provided coaching about healthy lifestyle strategies.
- Instructed on proper use of equipment for safety of all members.
Education
Bachelor of Arts - Physiotherapy
Ludwig Fresenius Schulen Lübeck
Lübeck, Germany 08.2023
High School Diploma -
Marion Dönhoff Gymnasium Mölln
Mölln, Germany06.2020
Skills
- Customer Service
- Detailed
- Item promotion
- Greeting guests
Languages
German
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Massage Therapist
Payne Relief
01.2024 - 04.2024
Physiotherapist
Rommie Zoethout
07.2023 - 01.2024
Fitness Coach
Training Care Physiotherapy
01.2021 - 06.2021
Waitress and Bartender
Haus Am Klüthsee
11.2020 - 12.2023
Bachelor of Arts - Physiotherapy
Ludwig Fresenius Schulen Lübeck
High School Diploma -
Marion Dönhoff Gymnasium Mölln