Summary
Overview
Work History
Education
Skills
Work Availability
References
Work Preference
Languages
Affiliations
Quote
Software
Interests
Certification
Accomplishments
Timeline
Receptionist
Isabell Hills

Isabell Hills

House Keeper, Youth Work
Aveley,WA

Summary

I have dedicated the past decade to working in residentual housing, over seeing for up to 100 indiginous youth and staff, I consistently prioritized safety by diligently assessing and ensuring the security and safety of my surroundings before proceeding on shift.

My responsibilities included maintaining cleanliness in a happy safe environments, by cleaning showers, toilets, the kitchen and lounge areas. I utilizes cleaning chemicals for the floor care, performed steam cleaning,polish and buffing., ensured cleanliness of windows, window sills. Additionally I managed linen by washing adding stain remover chemicals, drying folding and keeping track of enventory, including making beds to uphold consistency clean living environment.

Leadership abilities, Management Skills, effective communication, confidence, and strength attributes acquired during the challenge and experiences of my life.

Overview

51
51
years of professional experience

Work History

Youth Worker

Kaahui Whetu- (Oranga Tamariki)
Weymouth
06.2023 - 02.2024
  • Build relationships with young people and their families/whānau and peers
  • Establish relationships with communities, schools, training providers and employers
  • Help young people connect with social services
  • Plan, deliver and evaluate programmes and events for young people
  • Write reports for young people
  • Communication & collaboration with internal & external providers

l House keeping

Reconnect Family Services
Manukau City
05.2014 - 02.2024
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Maintained floor cleaning and waxing equipment.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Operated buffers and burnishers to clean and polish floors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Responded to requests from patrons for linens and toiletries.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Rotated linens in storerooms and replenished when supplies ran low.

Working on Marae

Iwi/ Hapu
Aotearoa New Zealand, Aotearoa
04.1974 - Current

At a young age I learnt the skills working on our Marae with our indigenous family when we had Weddings, Birthdays and death in a family also unveilings of a love ones headstone..

  • Greeted, welcomed and offered immediate assistance to indigenous families.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Sanitized sleeping area after move-out or prior to move-in.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Maintained food safety and sanitation standards.
  • Planned menus for different events
  • Adjusted recipes based on ingredient availability or requested.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Followed strict standards for food handling and safety, minimizing risks to family and quests.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Prepared and served various food items in fast-pace

Business Support

Rocky Davis Sandblasting
Manukau
01.2000 - 01.2020

On my rostered days off I supported my ex partner's sandblasting business in Auckland, I actively participated in masking up machinery such as diggers, graders, and trucks for road works.

  • Additionally, I took on responsibilities such as cooking for staff occupants, cleaning cabins, washing linen, vacuuming, and maintaining cleanliness in the premises
  • This hands-on involvement allowed me to develop practical skills in equipment preparation, hospitality, and facility maintenance, showcasing my adaptability and strong work ethic in diverse tasks.
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites.

Education

Certificate in Bicultural Services, Level 4 -

Te WanangaAotearoa, Mangere Campus
01.2023

Manukau Institute of Technology
01.2013

Diploma in Health Promotion, Level 6 -

Certificate in Community Health, Level 4 -

Tikanga Best Practice Training -

Skills

  • Ability to work in a team
  • Ability to multitask
  • Work under pressure
  • Effective Time Management
  • Leadership & Teamwork
  • Microsoft Office
  • Solution Base focused
  • Critical thinking & problem solving
  • Flexibility & Adaptability
  • Fast learner
  • Communication Skills
  • Interpersonal Skills
  • Problem solving
  • Self-motivated

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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References

Furness Armstrong

Reconnect Family Services

Manukau Auckland 

021576104

Crystal Raharuhi

Reconnect Family Services 

(Team Leader)

Crystal.raharuhi@oncall.com.au

0431056537

Ingrid Chinnery

Reconnect Family Services

(Team Leader)

ingridchinnery@gmail.com

0478838733

Amber Matchitt

Landlord

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Important To Me

Work-life balanceCompany CultureCareer advancementPersonal development programsHealthcare benefitsPaid time offPaid sick leaveTeam Building / Company Retreats

Languages

English
Native language
English
Beginner
A1

Affiliations

  • Reconnect Family Services New Zealand
  • Oranga Tamariki New Zealand

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Software

Microsoft word

I posses a solid foundation in the basics

Interests

Rugby league/ Football, swimming, out door activities, beach walks, Spend quality time with Family, especially grandchildren

Certification

First Aid Certificate WA

White Card Work Safe WA

Full Drivers Licence WA

Medicare WA

Working with Children Check WA

Accomplishments

Staying Loyal to the two Company I worked for in New Zealand.

Ten years

Timeline

Youth Worker

Kaahui Whetu- (Oranga Tamariki)
06.2023 - 02.2024

l House keeping

Reconnect Family Services
05.2014 - 02.2024

Business Support

Rocky Davis Sandblasting
01.2000 - 01.2020

Working on Marae

Iwi/ Hapu
04.1974 - Current

Certificate in Bicultural Services, Level 4 -

Te WanangaAotearoa, Mangere Campus

Manukau Institute of Technology

Diploma in Health Promotion, Level 6 -

Certificate in Community Health, Level 4 -

Tikanga Best Practice Training -

Isabell HillsHouse Keeper, Youth Work