Isabella Ayad
Carlingford,NSW
Summary
I seek a career that provides me the opportunity to share my knowledge and passion for role, where I can build on the skills. I am motivational training teacher excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring excellent customer service/student experience, extremely organization skills and able to met deadlines abilities developed over 14-year career to a growth-oriented role.
Overview
16
16
years of professional experience
Work History
Full-time Teacher Community Service
Bankstown TAFE
04.2019 - Current
- Develop material for Cert III and Cert IV Disability. Develop and create the work placement booklet.
- Coordinator the course and work placement for Cert III and Cert IV Disability
- Providing delivery to commercial service providers for example SSI, TLC, NSW Refugee Health.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers within the section and outside the section, administrators, and disability sections to help students reach learning objectives.
- Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, learning and social needs within the classroom. Working closely with the disability consultant and Note takers to help the student
- Maintained accurate records of student progress, attendance, and behaviour to facilitate ongoing communication with the student regarding educational journey.
- Incorporated multiple types of teaching strategies into classroom.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Communicated frequently with students, and sections to provide feedback and discuss instructional strategies.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
- Advised students to seek counselling when they are struggling personal pressures
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Created lessons and online testing materials to facilitate remote learning.
- Shifted between formal and informal methods of teaching to keep students engaged.
Casual Support Coordinator -NDIS
LS Care
03.2023 - Current
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Maintained detailed documentation of client interactions and progress toward goals, providing a clear record of care provided.
- Ensured compliance with regulatory guidelines by diligently monitoring case documentation and maintaining accurate records for audit purposes.
- Supporting a family that do not speak English as first language.
Casual Case Worker
Uniting
10.2015 - 04.2016
- Consult with clients, referring bodies and external agencies, Monitor service and participant progress, Creating plans for NDIS, Working with Children age 0-8 years( with disability), Provide intervention in a timely manner, Preparation of reports to a professional standard, Client records are kept up to date and securely stored, All client contact is recorded, Works within Uniting Strategic Plan
Part-time Casual Teacher Community Service
Bankstown TAFE
03.2011 - 04.2019
- Develop material for Cert III and Cert IV Disability. As well material for Cert III and Cert IV Community Service.
- Develop and create the work placement booklet.
- Coordinator the course and work placement for Cert III and Cert IV Disability. As well as Cert IV Community Service
- Providing delivery to commercial service providers for example SSI, TLC, NSW Refugee Health.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported student physical, learning and social needs within the classroom. Working closely with the disability consultant and Note takers to help the student
- Maintained accurate records of student progress, attendance, and behaviour to facilitate ongoing communication with the student regarding educational journey.
- Incorporated multiple types of teaching strategies into classroom.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Communicated frequently with students, and sections to provide feedback and discuss instructional strategies.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Kept students on-task with proactive behaviour modification and positive reinforcement strategies.
- Advised students to seek counselling when they are struggling personal pressures
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Created lessons and online testing materials to facilitate remote learning.
- Shifted between formal and informal methods of teaching to keep students engaged.
Casual School learning support officers
Karonga House School
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Part-time Casual Teachers Disability (Intellectual)
Campbelltown TAFE
- Assisting students regularly and fairly and recording each student's progress, Diagnosing an individual student's ability and providing an appropriate course of instruction, Helping the teacher, Supporting the students with their assessments and homework, Writing weekly progress reports
Snr Employment Consultant
Afford
06.2008 - 04.2011
- Developed customised job search strategies for clients, resulting in increased interview rates and job offers.
- Proofread and edited clients' resumes to improve interview chances.
- Offered ongoing support to clients throughout their job search journey, addressing concerns and challenges as they arose.
- Reviewed, tracked and coordinated employment referrals.
- Managed caseloads of up to 25 monthly clients in search of gainful employment.
- Mentored junior Employment Consultants, sharing best practices and insights gained from years of experience in the field.
- Established strong relationships with local businesses and community organisations to expand employment opportunities for clients.
- Trained, mentored and coached staff to improve performance and results for clients.
- Conducted comprehensive assessments of client skills and experience, creating detailed career profiles for targeted job searches.
- Empowered clients through coaching that built self-confidence during their transition into new careers or positions.
Client Service Co-ordinator
Crowle Industries
- Co-ordinator and recording of all data for DMI’s, Managing 6 trainers, Liaise with Senior Supervisors, Senior Trainers, Training Officer ,Managers and government agencies, Input data into Gemma, Wage Assessments, Assist with Centrelink reporting of Client Wages, Liaise with CES in regards to Gemma, Assist with Quality Assurance, Attend meetings, Offer training to clients, Maximise client outcomes, Travel training
Transition Consultant (Trainer)
Break Thru People Solutions
- Training 13 clients for 18 years of age or over, The clients have moderate to high support needs, Facilitate school leavers with intellectual disabilities’ transition from high school to open employment as part of DADHC’s transition to work programme, Liaise with clients, parents, workplace and other organisation to develop clients vocational and life skills, Develop weekly programmes and delivering group training sessions aimed at fostering vocational, life and social skills in clients, Maintaining HADS Database and client files, The unlikely to be eligible for employment or vocational training programs in the short term, Programs are designed according to individual peoples need such as work skills, music therapy, travel training, leisure program, literacy and computer skills
Employment Development Officer
Sydney Employment Development Service- Part of the Spastic Centre
- Greeting client, Manage a case load, Helping the clients with a disability, Helping find suitable jobs, Help in job search clubs meeting, Typing resume & other documents for the clients, Creating contracts between myself and client, Able to communicate with to Centrelink and FACS, Meeting potential employers, Offer onsite job training for client and employer, Liasing with different Government departments such as Centrelink and Department of Family and Community Services, Running Training Sessions for clients
Employment Consultant / Customer Service Consultant
Work Directions
- Greeting client, Helping clients in job matching, Manage a case load, Helping the long-term unemployed, Helping find suitable jobs, Help in job search clubs meeting, Typing resume & other documents for the clients, Creating Personal pages, Creating contracts between myself and client, Able to communicate with to Centrelink and DERW, Able to Reverse market clients to employers, Liasing with different Government departments such as Centrelink and Department of Employment Workplace Relations
Employment Assistant
IPC Employment
- Greeting client, Helping clients in job matching, All rounder position (help in reception), Help in job search clubs meeting, Typing resume & other documents for the clients, Helping out with jobsearch training, Collect the newspaper and print off the jobs from jobsearch page, Updating Rooty Hill information
Education
Advance Diploma of Community Sector Management -
Queensland TAFE
01.2019
Statement of Attainment in TAELLN5011 And TAEASS50 - Adult Education
TAFE NSW
Sydney, NSW01.2019
Statement of Attainment in Apply Understanding of Mental Health and Recovery Processes -
National College
01.2016
Diploma in Community Service Coordination -
National College
01.2015
Statement of Attainment in Language, Literacy and Numeracy (LLN) -
Mr Wed
01.2014
Statement of Attainment Understanding of Dementia -
University of Tasmania
01.2014
Upgrade Certificate IV In Assessment and Workplace Training -
Mr Wed
01.2012
Diploma in Disability -
Granville TAFE
01.2011
Upgrade Certificate IV In Assessment and Workplace Training -
Mr Wed
01.2010
Postgraduate Certificate in Employment Services -
Griffith University
01.2006
Certificate IV In Assessment and Workplace Training -
Impact Training
01.2004
Skills
- Work Coordination
- Report Writing
- Student Engagement
- Student-Centered Learning
- Budgeting and finance
- Community Relations
- Investigation leadership
- Classroom Management
- Lesson Planning
- Cultural Sensitivity
- Fluent in Arabic
Timeline
Casual Support Coordinator -NDIS
LS Care
03.2023 - Current
Full-time Teacher Community Service
Bankstown TAFE
04.2019 - Current
Casual Case Worker
Uniting
10.2015 - 04.2016
Part-time Casual Teacher Community Service
Bankstown TAFE
03.2011 - 04.2019
Snr Employment Consultant
Afford
06.2008 - 04.2011
Casual School learning support officers
Karonga House School
Part-time Casual Teachers Disability (Intellectual)
Campbelltown TAFE
Client Service Co-ordinator
Crowle Industries
Transition Consultant (Trainer)
Break Thru People Solutions
Employment Development Officer
Sydney Employment Development Service- Part of the Spastic Centre
Employment Consultant / Customer Service Consultant
Work Directions
Employment Assistant
IPC Employment
Advance Diploma of Community Sector Management -
Queensland TAFE
Statement of Attainment in TAELLN5011 And TAEASS50 - Adult Education
TAFE NSW
Statement of Attainment in Apply Understanding of Mental Health and Recovery Processes -
National College
Diploma in Community Service Coordination -
National College
Statement of Attainment in Language, Literacy and Numeracy (LLN) -
Mr Wed
Statement of Attainment Understanding of Dementia -
University of Tasmania
Upgrade Certificate IV In Assessment and Workplace Training -
Mr Wed
Diploma in Disability -
Granville TAFE
Upgrade Certificate IV In Assessment and Workplace Training -
Mr Wed
Postgraduate Certificate in Employment Services -
Griffith University
Certificate IV In Assessment and Workplace Training -
Impact Training
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