Pilates
Isabella Balestro
Administration Assistant
Sydney,NSW
Summary
Highly motivated, dependable and detail oriented
Administrative Assistant with 3+ years of experience in client services, document management and process optimisation. Recognised for excellent communication, organisation and time management skills. I am seeking a challenging career opportunity in Melbourne as I move interstate from Sydney.
Overview
3
3
years of professional experience
Work History
CLIENT ONBOARDING SPECIALIST
CNG Property Group (Strata)
Sydney, New South Wales
03.2021 - Current
- Responsible for the completion of tasks associated with client onboarding including profile set up, collating documents and sending welcome correspondence.
- Built client relationships by responding to enquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing sales clients.
- Optimised key internal processes to improve operational efficiency and productivity
- Managed and maintained efficient, well-organised digital filing system
- Maintained utmost discretion when dealing with sensitive topics
ADMINISTRATIVE ASSISTANT
Whelan Property Group
Sydney, NSW
02.2019 - 03.2021
- Office administration including but not limited to; organising files, creating correspondence, preparing reports and documents, paying invoices and general assistance to compliance & accounts teams
- Assisting compliance department with Insurance Pre-renewal Declarations & lodging Plant Item renewals with SafeWork NSW
- Preparation, collation & lodgement of Consolidated By-Laws, Replacement Certificates of Title, Strata Plan Applications to NSW Land & Registry Office
- Reception duties adhoc; managing calendars, schedule appointments, sorting mail, responding to email & phone correspondence
- Onboarding new business onto systems, high volume data entry, liaising between new clients and previous management stakeholders, coordinating teams within business during onboarding stages
- High volume communication with stakeholders
Education
Certificate of Registration -
Australian College of Professionals
02.2020 - 02.2020
Skills
Time Management
Excellent communication
Administrative support
Dependable
Highly personable
Attention to detail
Process optimisation
Interests
Interior design
Sewing
Timeline
CLIENT ONBOARDING SPECIALIST
CNG Property Group (Strata)
03.2021 - Current
Certificate of Registration -
Australian College of Professionals
02.2020 - 02.2020
ADMINISTRATIVE ASSISTANT
Whelan Property Group
02.2019 - 03.2021