Isabella Biggin
NSW
Summary
I am a highly motivated individual, experienced in customer service in all hospital, retail and office environments. I am proven to be organised and self sufficient, with the ability to work with a team when needed. My previous roles have helped me gain many skills which make me fit to work in a variety of situations, as well as provide insight and training to fellow team members.
Overview
3
3
years of professional experience
Work History
Internship Student
Select Insurance
01.2025 - 02.2025
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Gathered, organised and input information into digital database.
Christmas Casual Retail Assistant
Culture Kings
10.2024 - 01.2025
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Partnered with fellow retail assistants to complete tasks quickly so that all customers were attended to in a timely manner.
- Built extensive product knowledge and recommended personalised solutions to customers.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications and specific product promotions.
Fast Food Crew Trainer
McDonald's
08.2023 - 08.2024
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Collaborated with team members to complete tasks quickly during peak hours, minimising wait times for customers.
- Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
- Contributed to the development of new employees through comprehensive onboarding processes, including hands-on training and mentoring.
- Provided coaching and mentoring to employees.
Christmas Casual Retail Assistant
Novo Shoes
12.2023 - 01.2024
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Assisted with loss prevention efforts, monitoring for potential theft and reporting suspicious activities to management.
- Assisted customers with sales orders, returns and exchanges.
Resturant Host
Outback Steakhouse
01.2023 - 08.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Supported servers, food runners, and bussers, taking on multiple roles and being trained on every service.
- Used cash registers and credit card machines to cash out customers.
- Advised customers about special offerings and menu items to help drive sales.
Children's Party Host
Zone Bowling
01.2022 - 11.2022
- Supervised children's activities, maintaining happiness, safety and well-being.
- Decorated and set tables in accordance with party themes and age groups.
- Resolved conflict to maintain fun, positive and safe event environments.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Trained staff members on conducting events and following safety procedures.
Education
Higher School Certificate -
Westfields Sports High School
Fairfield West09-2024
Skills
- Strong multitasking
- Guest service
- Store maintenance
- Cleanliness standards
- Exceptional communication
- Problem-solving
Timeline
Internship Student
Select Insurance
01.2025 - 02.2025
Christmas Casual Retail Assistant
Culture Kings
10.2024 - 01.2025
Christmas Casual Retail Assistant
Novo Shoes
12.2023 - 01.2024
Fast Food Crew Trainer
McDonald's
08.2023 - 08.2024
Resturant Host
Outback Steakhouse
01.2023 - 08.2023
Children's Party Host
Zone Bowling
01.2022 - 11.2022
Higher School Certificate -
Westfields Sports High School
Similar Profiles
Shanaya Oriol LopezShanaya Oriol Lopez
Insurance Agent/Broker Service Representative at Select Insurance GroupInsurance Agent/Broker Service Representative at Select Insurance Group
Yessenia Granada ValenciaYessenia Granada Valencia
Customer Service Representative at Select Insurance GroupCustomer Service Representative at Select Insurance Group
JOHN ERWIN SOLTESJOHN ERWIN SOLTES
Co-Owner at APEX SELECT INSURANCE AGENCY CORP.Co-Owner at APEX SELECT INSURANCE AGENCY CORP.