Isabella Butterworth
ASCOT VALE,VIC
Summary
Personable and friendly receptionist with experience in an office setting. Driven to providing excellent customer service and administrative support, offering honed competencies in problem-solving and communication. Proficient in Microsoft Word, Excel and MYOB.
Overview
6
6
years of professional experience
Work History
Swimming Teacher
Elite Swimming
07.2018 - Current
- Teaching children and adults a comprehensive range of aquatic skills
- Organised fun and educational events to promote water safety awareness within the community.
- Increased student retention with engaging, age-appropriate teaching methods and activities.
Receptionist
Marc Richards
05.2021 - 06.2023
- Streamlined front desk operations by efficiently managing phone calls, emails, and walk-in clients.
- Tracked important information in Excel spreadsheets and utilised MYOB to provide quotes to subsequently email to clients
- Answered phone calls promptly with a friendly and helpful demeanour
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Bachelor of Arts - Psychology
University of Melbourne
10.2025
Skills
- Greeting and Seating Clients
- Proficiency in Excel
- Customer and client relations
- Telephone skills
- Verbal and written communication
- Document Management
- Calendar Management
- Office Administration
Timeline
Receptionist
Marc Richards
05.2021 - 06.2023
Swimming Teacher
Elite Swimming
07.2018 - Current
Bachelor of Arts - Psychology
University of Melbourne
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