Isabella Caceres
Perth,WA
Summary
An education student currently studying Secondary Educatio at Curtin University, with strong experience in customer-facing and support roles. Brings well developed communication skills, patience, and empathy, alongside proven ability to multitask, stay organised, and adapt quickly in fast paced environments. Reliable and approachable, with experience mentoring and supporting others and a strong interest in working collaboratively to support student learning and wellbeing.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Sephora
Perth, WA
05.2024 - Current
- Provided product demonstrations to educate customers on application techniques.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Recommended merchandise based on expert product knowledge and client preferences.
Team Member
Woolworths Supermarkets
Melville, WA
07.2023 - 05.2024
- Operated point-of-sale systems for transactions.
- Provided training and guidance to new team members.
- Built and maintained working relationships with peers and upper management.
- Worked hard to learn required tasks quickly to maximize performance.
Wait Staff Member
The Pancake Parlour
Maribyrnong, VIC
10.2022 - 06.2023
- Assisted in training new staff on menu items and service standards.
- Resolved customer complaints with professionalism and empathy during service.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Maintained cleanliness and organization of dining area throughout shifts.
Team Member
Coles Supermarkets
Braybrook, VIC
10.2021 - 10.2022
- Restocked shelves and arranged merchandise displays.
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of the sales floor.
- Handled returns and exchanges efficiently for customer satisfaction.
Education
Some College (No Degree) - Bachelor of Secondary Education
Curtin University
Perth, WASome College (No Degree) - Bachelor of Secondary Education
Murdoch University
Perth, WAHigh School Diploma -
Caroline Chisholm Catholic College
Braybrook, VIC11-2021
Skills
- Customer service
- Training and mentoring
- Flexibility and adaptability
- Multitasking and organization
- Friendly and outgoing
- Empathy and patience
Accomplishments
Imagine fearlessly, make it happen: Being recognised by peers and leaders exemplifying this Sephorian value in 2024. Being bold and thinking like a disruptor. Focusing, working smart, getting results. Meeting challenges and embracing change.
References
References available upon request.
Timeline
Beauty Advisor
Sephora
05.2024 - Current
Team Member
Woolworths Supermarkets
07.2023 - 05.2024
Wait Staff Member
The Pancake Parlour
10.2022 - 06.2023
Team Member
Coles Supermarkets
10.2021 - 10.2022
Some College (No Degree) - Bachelor of Secondary Education
Curtin University
Some College (No Degree) - Bachelor of Secondary Education
Murdoch University
High School Diploma -
Caroline Chisholm Catholic College