Isabella Campanelli
Sydney,NSW
Summary
Personable and energetic individual committed to delivering excellence in all facets of work. Offers honed competencies in customer service, efficient and safe working, and working well in a team. Adaptable and eager to learn new things and progress in a role
Overview
7
7
years of professional experience
Work History
Senior High Ropes Instructor
TreeTops Adventure
11.2023 - Current
- Improved customer experience by engaging in team-building exercises for groups.
- Reduced injury risks through regular inspections and maintenance of equipment/facility.
- Maintained a clean and organized facility, ensuring an enjoyable environment for all participants.
- Assisted in marketing efforts to attract new clients to the park.
Field Placement Student
Headspace Camperdown
02.2024 - 03.2024
- Created and reformatted content across various social media and digital platforms.
- Participated in group workshops to better support individuals with mental health concerns.
Gym Receptionist
World Gym Marconi
06.2022 - 11.2023
- Kept front desk and lobby clean to maintain attractive atmosphere.
- Checked members into gym by scanning badges.
- Delivered telephone service by answering calls knowledgeably and providing accurate information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled assignments independently with good judgement and critical thinking skills.
Ice Cream Scooper
Gelatissimo
11.2020 - 05.2022
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Carried out cash and card transactions quickly and thoughtfully.
- Greeted incoming customers and provided reliable, friendly customer service.
Grocery Team Member
Friendly Grocer Supermarket
02.2018 - 10.2019
- Pleasantly greeted customers and provided prompt and courteous service.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Psychological Science -
Australian Catholic University
Sydney, NSW06.2025
High School Diploma -
Bossley Park High School
Sydney, NSW10.2021
Skills
- Punctual and Dependable
- Cooperative Attitude
- Operational Efficiency
- Complex Problem-Solving
- Emotional awareness
- Compassion and Empathy
References
Thomas Vella
Manager, TreeTops Western Sydney
0481 47 747
Timeline
Field Placement Student
Headspace Camperdown
02.2024 - 03.2024
Senior High Ropes Instructor
TreeTops Adventure
11.2023 - Current
Gym Receptionist
World Gym Marconi
06.2022 - 11.2023
Ice Cream Scooper
Gelatissimo
11.2020 - 05.2022
Grocery Team Member
Friendly Grocer Supermarket
02.2018 - 10.2019
Bachelor of Psychological Science -
Australian Catholic University
High School Diploma -
Bossley Park High School
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