Isabella Cantali Impillino
Hamilton Hill,WA
Summary
I am a dedicated and motivated student at Curtin University, currently pursuing a Bachelor in Commerce, double majoring in Accounting and Taxation. I am seeking an opportunity in the field of tax and accounting where I can apply my strong analytical skills and attention to detail. I am passionate about understanding financial regulations and supporting individuals and businesses with tax compliance, planning, and strategy. I am confident in my ability to adapt, learn quickly, and contribute to a team, all while developing my skills in the accounting and tax field. As a firm believer in equality and advocacy, I aim to work in an environment that values integrity, transparency, and inclusivity, where I can grow professionally and contribute meaningfully to the financial well-being of clients and organizations
Overview
4
4
years of professional experience
Work History
Cafe Manager
MK Espresso
11.2023 - Current
- Oversee daily cafe operations to ensure adherence to quality and efficiency standards.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Maximized profitability through cost control measures, including mindful purchasing decisions and labor management.
- Kept staff motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Grew cafe sales by effectively marketing business and improving customer relations strategies.
- Develop social media strategies, increasing brand visibility and engagement across platforms
Barista
MK Espresso
06.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Event Assistant
Creative Muse
01.2021 - Current
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Maximized event ambiance with strategic placement of balloon installations designed to complement the surrounding environment.
- Gained extensive knowledge of various balloon materials and techniques, ensuring the use of appropriate resources for each project.
- Leveraged social media platforms for marketing purposes, generating increased visibility and attracting new clients.
- Consistently maintained inventory levels through effective supply management, minimizing delays due to material shortages.
Pharmacy Assistant
7-Day Pharamcy Spearwood
11.2022 - 03.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Counted and labeled prescriptions with correct item and quantity.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
Cashier
Coles Supermarket
11.2020 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Online Personal Shopper
Coles Supermarket
11.2020 - 02.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
Education
Double Major in Accounting And Taxation
Curtin University
Perth, WA02-2026
High School Diploma -
Seton Catholic College
Perth, WA10-2022
Skills
- Microsoft Excel proficiency
- Problem identification
- Organization and time management
- Multitasking Abilities
- Accounting principles
Timeline
Cafe Manager
MK Espresso
11.2023 - Current
Barista
MK Espresso
06.2023 - Current
Pharmacy Assistant
7-Day Pharamcy Spearwood
11.2022 - 03.2023
Event Assistant
Creative Muse
01.2021 - Current
Cashier
Coles Supermarket
11.2020 - 02.2022
Online Personal Shopper
Coles Supermarket
11.2020 - 02.2022
Double Major in Accounting And Taxation
Curtin University
High School Diploma -
Seton Catholic College
Similar Profiles
Brisia Chain LopezBrisia Chain Lopez
Office Manager/ Receptionist at MK Partners, Inc.Office Manager/ Receptionist at MK Partners, Inc.
Lika MeladzeLika Meladze
HEAD OF FINANCE at MK Gaming LLCHEAD OF FINANCE at MK Gaming LLC
Sangay WangdiSangay Wangdi
Forklift Operator at MK Private Limited, BhutanForklift Operator at MK Private Limited, Bhutan