Summary
Overview
Work History
Education
Skills
References
Timeline
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Isabella Carlyon

Airport West,Australia

Summary

Hardworking Crew Member with physical strength and stamina for demanding work. Contributes to daily operations by reliably completing assignments. Thrives in fast-paced environments with great time management abilities. Dedicated to satisfying customers with fast, friendly service. Able to take and prepare orders without delay to quickly deliver food and drinks. People-person with an organized and efficient mindset. Dedicated professional with strong customer service skills and problem-solving abilities. Proven track record in team collaboration and process optimization, eager to contribute to enhancing customer satisfaction. Detail-oriented individual with a versatile background in food service and retail. Recognized for effective communication and training capabilities, consistently delivering exceptional service and streamlining operations to boost team performance. Results-driven team member with expertise in customer service and training. Known for adaptability and effective problem-solving, contributing to improved processes and enhanced customer experiences in fast-paced environments.

Overview

4
4
years of professional experience

Work History

csl broadmeadows

trippas white group
australia, vic
06.2025 - Current
  • Maintained cleanliness and organization of kitchen and dining areas throughout shifts.
  • Assisted customers with menu selections and dietary restrictions effectively.
  • Utilized various software and tools to streamline processes and optimize performance.

  • Prepared high-quality coffee beverages following established recipes and standards.
  • Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
  • Completed opening and closing duties such as cleaning the store before leaving each day.
  • Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.
  • Operated cash register to process payments from customers.

nestle

trippas white group
australia, victoria
01.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Crew Member

McDonald's Restaurant
Wallan, Australia
11.2021 - Current
  • Greeted customers to take food orders and provide menu information.
  • Served food quickly and accurately for positive guest experience.
  • Kept fast pace in cook-to-order food production environment.
  • Helped customers use self-service machines to order food.
  • Communicated clearly with team members in loud kitchen.
  • Carried out opening and closing procedures to supervisor's standard.
  • Stocked, cleaned and restocked workstations and display cases.
  • Maintained impeccable uniform, hygiene and presentation.
  • Notified customers of out-of-stock items and recommended alternatives.
  • Recommended ways to improve current procedures and methods to drive excellent customer service.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Education

High School Diploma -

Wallan Secondary Collage
Wallan, Victoria, Australia
10.2024

Skills

  • POS system use
  • Customer service
  • Food safety
  • Problem solving
  • Relationship building
  • Teamwork and collaboration
  • Flexible and adaptable
  • Organizational skills
  • Workstation Setup and Breakdown
  • Supply Restocking
  • Customer Needs Assessment

References

References available upon request.

Timeline

csl broadmeadows

trippas white group
06.2025 - Current

nestle

trippas white group
01.2025 - Current

Crew Member

McDonald's Restaurant
11.2021 - Current

High School Diploma -

Wallan Secondary Collage

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Isabella Carlyon