Isabella Cobo Herrera
Sydney,NSW
Summary
Dynamic leader with a proven track record at Doltone House - Opera House, enhancing customer satisfaction and team performance. Expert in fostering teamwork and open communication. Skilled in multitasking and critical thinking, adept at building strong relationships and making strategic decisions to drive success.
Overview
2
2
years of professional experience
Work History
Food and Beverage Team Leader
Doltone House - Opera House
03.2023 - Current
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Improved customer satisfaction by implementing efficient food and beverage service strategies.
Runner
Pacific Concepts and Hunter St. Hospitality Sydney
10.2022 - 06.2023
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
Food and Beverage Attendant
Trippas White Group - Opera House
10.2022 - 03.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
Barista
Franquicias Y Sistemas S.A.S
06.2022 - 09.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Arts - Film And Video
Torrens University Australia
Sydney, NSW05-2026
Skills
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Team Leadership
- Effective Communication
- Adaptability and Flexibility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Graphic Design
- I enjoy helping others and giving back to the community
- Documenting experiences
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Video Editing using Softwares such as Premiere Pro and Capcut
- Food Photography
- Music
- Photography
Timeline
Food and Beverage Team Leader
Doltone House - Opera House
03.2023 - Current
Runner
Pacific Concepts and Hunter St. Hospitality Sydney
10.2022 - 06.2023
Food and Beverage Attendant
Trippas White Group - Opera House
10.2022 - 03.2023
Barista
Franquicias Y Sistemas S.A.S
06.2022 - 09.2022
Bachelor of Arts - Film And Video
Torrens University Australia
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