Isabella Collings
Briar Hill,VIC
Summary
Results-driven and adaptable property manager with 5 years of experience seeking an exciting career change into a Personal Assistant role. Highly motivated and eager to take on new responsibilities and duties. Demonstrates a strong work ethic and an unwavering determination to excel in any role or environment. Possesses exceptional organizational skills and a proven ability to multitask effectively. With a track record of delivering high-quality results under pressure and adept at problem-solving. Prepared to bring a fresh perspective and make valuable contributions to the success of a new team and organization.
Overview
8
8
years of professional experience
Work History
Property Manager
Marshall White Real Estate
10.2020 - Current
- Managing and overseeing the day-to-day operations of over 150 residential properties.
- Attending VCAT (Victorian Civil and Administrative Tribunal) Representing the property owner in relation to disputes, eviction proceedings, or other legal matters. This includes preparing necessary documentation, presenting evidence, and advocating on behalf of the property owner.
- Advertising and marketing available rental units to attract potential tenants.
- Screening and selecting tenants, conducting background checks, and verifying references.
- Collecting rent payments, processing late fees or notices, and ensuring rental agreements are adhered to.
- Coordinating property maintenance and repairs, including scheduling and overseeing necessary contractors or service providers.
- Conducting regular property inspections to ensure proper maintenance and identify any needed repairs or improvements.
- Managing tenant conflicts or concerns, resolving issues promptly and maintaining positive relationships.
- Creating and maintaining comprehensive records of rental payments, contracts, and maintenance requests.
- Ensuring compliance with all applicable laws, regulations, and codes related to rental properties.
- Assessing market trends and determining appropriate rent increases. serving rent increase notices to tenants in compliance with legal requirements.
Property Manager
Love and Co Real Estate
10.2019 - 10.2020
- This position is indeitcal to my current one, please refer to the descprition under Marshall White.
Waitress
Zonzo Estate Winery
01.2019 - 11.2019
- assisted with wedding preparation and serving canapés to wedding guests
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Kept bar presentable and well-stocked to meet customer needs.
Childcare/Assistant
Private Individual
01.2018 - 01.2019
- Provided comprehensive support to the family by planning and preparing nutritious meals, catering to individual dietary preferences and restrictions.
- Managed laundry duties, ensuring clean and organized clothing for the entire family.
- Efficiently handled shopping and errands,
- Supported the family in maintaining a clean, tidy, and organized home, promoting a comfortable and welcoming environment for all.
- Worked closely with children, offering assistance with homework assignments and special projects across various subjects.
- Fostered a positive and nurturing atmosphere, promoting the well-being, safety, and happiness of the 3 children in my care.
Cashier
Woolworths
01.2016 - 01.2019
- Providing customers with fast, efficient, friendly and knowledgeable service
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Register transactions
- Working cooperatively in a team environment
- Ensure the health and safety of all store associates and customers
Education
Victorian Agents Representative Certificate - Real Estate
Entry Education
08.2019
Skills
- Marketing and Advertising
- Property Renovation Management
- Relationship Building and Networking
- Communication and Interpersonal Skills
- Time Management and Prioritization
- Knowledge of Property Management Laws and Regulations
- Compliance Monitoring
- Tenant Relations
- Vendor Management
Additional Information
Can be provided upon request
Timeline
Property Manager
Marshall White Real Estate
10.2020 - Current
Property Manager
Love and Co Real Estate
10.2019 - 10.2020
Waitress
Zonzo Estate Winery
01.2019 - 11.2019
Childcare/Assistant
Private Individual
01.2018 - 01.2019
Cashier
Woolworths
01.2016 - 01.2019
Victorian Agents Representative Certificate - Real Estate
Entry Education
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