Summary
Overview
Work History
Skills
Additionalinformation
Timeline
Generic

Isabella Da Costa

Gold Coast,QLD

Summary

Proven track record in enhancing customer satisfaction and streamlining operations across various roles,Skilled in multitasking and organization, adept at maintaining cleanliness and hygiene while ensuring order accuracy. Excelled in fostering team-oriented environments and improving service efficiency, contributing to increased sales through effective upselling.

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Experienced Wait Staff Member with background in upscale dining environments. Skills include exceptional customer service, ability to handle high-pressure situations, and strong knowledge of food and beverage pairings. Notable for improving overall guest satisfaction through effective communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Wait Staff Member

Nandos Restaurant
Robina , Qld
06.2024 - 09.2024
  • Maintained cleanliness in dining area, cultivated warm relationships with regular customers, bussed and reset tables, demonstrated excellent multitasking abilities, enhanced customer satisfaction, practiced safe and sanitary food handling, assisted in training new waitstaff members, collaborated with kitchen staff, streamlined dining experience, contributed to increased sales

Baby Sitter

Worked for My Sister
Brisbane, QLD
09.2017 - 07.2024
  • Played games, worked on puzzles, and read books to young children, communicated positively with children and guardians, organized and cleaned home after activities, maintained a clean and organized environment

Front of House Employee

Timezone
Robina, QLD
08.2022 - 11.2023
  • Maintained a clean and welcoming environment for guests, handled high-pressure situations, enhanced customer satisfaction, performed opening and closing duties diligently

Front of House Employee

Baskin Robbins Ice Cream Catering
Robina, QLD
01.2022 - 08.2022
  • Maintained a clean and welcoming environment for guests, handled high-pressure situations, enhanced customer satisfaction, performed opening and closing duties diligently

Wait Staff Member

Fix Cafe
Varsity Lakes, QLD
03.2020 - 06.2022
  • Cultivated warm relationships with regular customers, maintained cleanliness in dining area, bussed and reset tables, demonstrated excellent multitasking abilities, practiced safe and sanitary food handling, enhanced customer satisfaction, collaborated with kitchen staff, assisted in training new waitstaff members, streamlined dining experience

Bond Cleaner

Worked for My Sister
Brisbane, QLD
05.2019 - 09.2021
  • Worked closely with property managers, increased overall efficiency, handled challenging situations diplomatically, streamlined cleaning processes

Skills

  • Myper
  • Strong multitasking
  • Efficient organization
  • POS System Operation
  • Professional Appearance
  • Cleanliness and hygiene
  • Food safety understanding
  • Handling Complaints
  • Memory retention
  • Supply Restocking
  • Table setting expertise
  • Order Management
  • Order Accuracy
  • Menu Memorization

Additionalinformation

True, True

Timeline

Wait Staff Member

Nandos Restaurant
06.2024 - 09.2024

Front of House Employee

Timezone
08.2022 - 11.2023

Front of House Employee

Baskin Robbins Ice Cream Catering
01.2022 - 08.2022

Wait Staff Member

Fix Cafe
03.2020 - 06.2022

Bond Cleaner

Worked for My Sister
05.2019 - 09.2021

Baby Sitter

Worked for My Sister
09.2017 - 07.2024
Isabella Da Costa