Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Moving Coordinator
Careful Hands Movers
Melbourne, VIC
03.2022 - Current
- Managed move schedules for optimal efficiency, resulting in consistently meeting or exceeding deadlines.
- Implemented a system to track and manage client paperwork, ensuring all necessary documents were easily accessible and secure.
- Manged over 250+ Individual clients per month, price checked, quoted, coordinated.
- Monitored budgets closely on each project; identified opportunities for cost savings without compromising the quality of service provided to clients.
- Handled complex situations requiring problem-solving skills; quickly adapted strategies based on unforeseen challenges that arose during the moving process.
- Provided support to team members as needed, fostering a positive work environment that encouraged collaboration and efficiency.
- Reduced client complaints by efficiently resolving issues and addressing concerns in a timely manner.
- Implemented an organized system to track inventory and ensure proper handling of clients'' belongings during moves.
- Negotiated contracts with third-party vendors for specialized services when necessary, ensuring competitive pricing without sacrificing quality of service.
- Developed custom move plans tailored specifically to individual client needs, leading to increased customer satisfaction ratings.
- Established relationships with local businesses and vendors to secure cost-effective moving supplies and services for clients.
Removalists Office Supervisor
Opti Move Removals
Brisbane, QLD
04.2018 - 03.2022
- Maintained a clean, organized, and professional office environment to support maximum productivity.
- Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Managed over 350+ Individual clients per month, price checked, quoted, coordinated.
- Updated reports, managed accounts, and generated reports for company database.
- Created, prepared, and delivered reports to various departments.
Lead Makeup Artist
Broad Beach Beauty Studio
Gold Coast, QLD
06.2016 - 12.2018
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Sanitized makeup tools to avoid spread of infection.
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Demonstrated and explained use of different beauty products to educate customers.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Education
Diploma of Screening Media
08.2017
High School Diploma -
11.2015
Certificate II in Business
Certificate I in information,Digital Media and Technology
Skills
- Strong Organization
- Transportation knowledge
- Route Planning
- Safety Procedures
- Workplace Safety
- Team Leadership
- Staff Training
- Documentation And Reporting
- Funds handling
- Performance monitoring
- Customer service
- Sales
- Decision-Making
- Complaints handling
Timeline
Moving Coordinator - Careful Hands Movers
03.2022 - Current
Removalists Office Supervisor - Opti Move Removals
04.2018 - 03.2022
Lead Makeup Artist - Broad Beach Beauty Studio
06.2016 - 12.2018
Academy of Design - , Diploma of Screening Media
Benowa State High School - High School Diploma,