Open To Work
Isabella Darbyshire
Animal Attendant
TOWNSVILLE,QLD
Work Preference
Summary
Motivated Animal Welfare Professional with extensive experience in high-pressure environments. Managed complex administrative and animal care operations, ensuring compliance and operational efficiency while demonstrating strong leadership and collaboration skills. Committed to delivering positive outcomes for individuals and animals through empathy, professionalism, and effective stakeholder communication.
Overview
8
8
years of professional experience
Work History
Animal Attendant
RSPCA Townsville
01.2024 - Current
- Provide daily care, enrichment, and welfare monitoring for shelter animals in a fast-paced environment
- Managed animal populations of up to 80 animals, including intake, housing allocation, and welfare oversight
- Coordinated animal surrenders, facilitating client communication, intake assessments, and documentation to ensure smooth transitions for animals
- Managed foster carers, overseeing placement coordination and maintaining ongoing communication to support animal welfare
- Liaised with council animal management teams, inspectorate, and wildlife rescue organizations to promote collaborative animal care initiatives
- Maintained accurate records and ensured compliance with welfare standards and procedures
- Stepped into increased operational responsibilities from July 2025 due to absence of a Shelter Manager
- Represented RSPCA at community engagement and outreach events
- Built strong working relationships with key external stakeholders
Volunteer Experience
RSPCA Townsville
01.2022 - Current
- Foster Carer – delivered in-home care and rehabilitation support for animals in need
- Ambulance Driver – transported animals to ensure timely access to care and safe relocation
- Transfer Driver – facilitated animal movements across the region to support shelter operations
Driver & Logistics Manager
AUSTRALIAN ARMY
01.2018 - 01.2023
- Progressed into a Logistics Management role overseeing a fleet of 50 vehicles and a team of 30 drivers, managing maintenance scheduling, personnel and vehicle tracking, and data management using MILIS.
- Drove heavy vehicles to transport troops, machinery, supplies, and dangerous goods while managing permits, route planning, and compliance tasks.
- Developed and implemented Excel-based fleet tracking system, enhancing unit-wide operational efficiency.
- Trained personnel in administrative processes and systems, improving knowledge and capabilities across team.
- Achieved promotion to management role, demonstrating leadership skills despite lack of formal training.
Education
Some College (No Degree) -
Notre Dame College
Shepparton, VICSkills
- Animal welfare expertise
- Animal handling expertise
- Animal care teamwork
- Animal welfare operations
- Animal restraint techniques
- Behavior observation skills
- Shelter management
- Shelter operations oversight
- Intake assessment processes
- Vaccination scheduling processes
- Cleaning protocols adherence
- Foster care coordination
- Compliance standards adherence
- Time management
- Record management systems
- In-house systems expertise
- Microsoft Office proficiency
- Stakeholder communication
- Customer relationship management
- Community outreach initiatives
- Issue resolution strategies
- Team collaboration techniques
- Delegation skills
- Mentoring and coaching
- Training development programs
- Leadership capabilities
- Relationship management
- Attention to detail
References
Referees available upon request.
Education And Professional Development
- Annual Army training: WHS, fraud awareness, cybersecurity awareness
- Working With Children Check
- HR Licence
- MILIS (Army system)
Accomplishments
Commendation coin in 2022 for Australian Army
Timeline
Animal Attendant
RSPCA Townsville
01.2024 - Current
Volunteer Experience
RSPCA Townsville
01.2022 - Current
Driver & Logistics Manager
AUSTRALIAN ARMY
01.2018 - 01.2023
Some College (No Degree) -
Notre Dame College