Isabella de Jong
Victoria,Australia
Summary
I'm currently a student at Berwick Secondary College. I have played basketball for as long as I can remember and have learnt from a young age that there is no I in team. I'm seeking to use my advanced Communication Skills to effectively serve your company. I'm a dedicated, hardworking, and committed to becoming a dependable and valuable team member. I push myself to new limits and have excellent time management skills combined with a superior knowledge of the customer service industry. I'm hardworking, and ready to join my next team. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
7
7
years of professional experience
Work History
Basketball Referee
Pakenham Basketball Association
02.2018 - Current
- Demonstrated composure and presence of mind in making difficult decisions in high-pressure situations
- Maintained a thorough knowledge of the rules of basketball and applied them accurately and fairly in all matches
- Collaborated with fellow referees to ensure consistent application and enforcement of the rules
- Managed players and coaches in a professional and respectful manner during matches
- Maintained a high level of fitness to keep up with the action on the field
- Prepared detailed reports following each match, including any disciplinary action taken
- Organized and managed tournaments and matches, including scheduling, entry fees, and referee assignments
- Trained and mentored new team members to ensure the quickly learned the required skills and processes.
Mechanic
ANDWAY P/L
04.2017 - 03.2023
- Performed preventative maintenance on diesel engines
- Maintained a clean and organized workshop that improved employee morale and productivity
- Performed quality control checks, ensuring that all products met established standards and specifications
- Performed emergency roadside repairs to ensure the truck was safe and operable
- Operated heavy machinery.
Team Member
McDonalds
12.2021 - 06.2022
- Ensured projects were completed on time and within budget by proactively managing resources and timelines
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Assisted customers with locating items and providing product information
- Processed transactions accurately and efficiently, ensuring that all transactions were completed within the established timeframe.
Education
Year 11 -
Berwick Secondary College
Berwick, Victoria03.2024
Skills
- Active Listening
- Project Management
- Leadership and Teamwork
- Flexibility and Adaptability
- Hard Working
- Self-motivation
- Conflict Resolution
- Communication Skills
- Microsoft Office
- Problem Solving
- Time Management
- Decision Making
- Leadership Skills
- Leadership
- Teamwork
- Effective Time Management
- Ability to Multitask
- Fast Learner
- Communication
- Ability to Work Under Pressure
- Ability to Work in a Team
- Adaptability
- Interpersonal Skills
- Good time management
- Sportsmanship skills
- NCAA rules understanding
- Performance Analysis
- Flexibility
- Physical Fitness
- Training new referees
Languages
Indonesian
Hobbies and Interests
Basketball, working on the farm, taking the dogs for a walk.
Timeline
Team Member
McDonalds
12.2021 - 06.2022
Basketball Referee
Pakenham Basketball Association
02.2018 - Current
Mechanic
ANDWAY P/L
04.2017 - 03.2023
Year 11 -
Berwick Secondary College
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