Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isabella Dewhurst

Hillcrest,South Australia

Summary

Proactive Animal Care Professional and university student with 4+ years experience in monitoring animal health in a variety of animal care facilities. Knowledgeable in the unique needs of companion animals with well-developed skills in providing nutritional, behavioural and health advice to pet parents.


Enthusiastically seeking a part-time Junior Vet Nurse position at the Aberfoyle Hub Veterinary Clinic.

Overview

7
7
years of professional experience

Work History

Sales Assistant/Dog Groomer

Petbarn
09.2020 - Current
  • Implemented a precise daily care routine for rescue cats and kittens, including tailored nutrition, enclosure maintenance, and medication administration.
  • Demonstrated keen observational skills to identify and address signs of disease and behavioural concerns in animals.
  • Proactively contributed to the overall well-being of animals through routine monitoring, health assessments, and enriching activities.
  • Collaborated with veterinary professionals of Greencross Vets to implement effective treatment plans, enhancing the health and happiness of the animals in my care.
  • Facilitated cat adoptions, showcasing compassion and empathy in matching pets with prospective owners.
  • Confidently provided pet care advice to customers covering all common companion animals, with a wide knowledge on common pet care issues and the ability to suggest an appropriate solution to a pet’s health or behavioural issue.
  • Clarified and demonstrated basic pet care and grooming procedures to provide reassurance in customers.
  • Demonstrated safe handling of dogs with a wide variety of tolerance and temperaments during grooming.

Volunteer

Gorge Wildlife Park
07.2022 - 11.2022
  • Gained experience in providing optimal care for a wide variety of wildlife.

Volunteer

Riding For The Disabled Association
03.2021 - 08.2022
  • Appropriate handling demonstrated when restraining a large animal.
  • Provided a safe environment for children to interact with large animals.

Fresh and Cafe

Woolworths
06.2020 - 12.2021
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Maintained a well-organised and visually appealing store environment, contributing to an inviting and customer-friendly atmosphere.

Customer Service Cashier

Coles
03.2017 - 10.2019
  • Processed customer transactions accurately and efficiently.
  • Ensured high standards of customer service by addressing inquiries, handling payments, and maintaining a friendly and welcoming attitude at the checkout.

Shop Assistant

Northside Pets
03.2018 - 06.2019
  • Assisted in daily animal care procedures specifically relating to rabbits, mice and rats.
  • Provided customers with pet care advice relating to nutritional, behavioural and health concerns.

Education

Bachelor of Animal Science - Completed in 2024

University of Adelaide

Diploma of Languages (Japanese Studies) - Completed in 2024

University of Adelaide

Skills

Animal Care:

  • Daily health assessments
  • Medication administration
  • Nutritional planning
  • Safe handling of various companion species

Customer Service:

  • Providing pet care advice
  • Handling customer inquiries
  • Resolving customer issues

Administration:

  • Record-keeping for animal health
  • Managing adoption procedures

Communication & Collaboration:

  • Effectively working within a small team and collaborating with veterinary professionals

Retail Experience:

  • Handling transactions and maintaining store organisation and cleanliness

Adaptability:

  • Handling diverse pet care scenarios and maintaining
    sensitivity in customer interactions

Problem Solving:

  • Addressing customer concerns
  • Identifying and resolving animal health issues

Time Management:

  • Handling multiple responsibilities in a fast-paced environment

Languages

Fluent English

Basic understanding of Japanese

Timeline

Volunteer

Gorge Wildlife Park
07.2022 - 11.2022

Volunteer

Riding For The Disabled Association
03.2021 - 08.2022

Sales Assistant/Dog Groomer

Petbarn
09.2020 - Current

Fresh and Cafe

Woolworths
06.2020 - 12.2021

Shop Assistant

Northside Pets
03.2018 - 06.2019

Customer Service Cashier

Coles
03.2017 - 10.2019

Bachelor of Animal Science - Completed in 2024

University of Adelaide

Diploma of Languages (Japanese Studies) - Completed in 2024

University of Adelaide

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Isabella Dewhurst