Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Waitress

ISABELLA DITCHMEN

Eight Mile Plains,Australia

Summary

I am seeking a customer service focussed role, as I have a solid background in providing exceptional customer service in fast-paced dining environments and office environments.

Overview

5
5
years of professional experience

Work History

Customer Service Crew

Hungry Jacks
05.2021 - 06.2024
  • Maintained a clean and organized work environment to ensure optimal service delivery.
  • Established rapport with regular clients, fostering long-term loyalty through personalized interactions.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Maintained a clean and organized workspace, contributing to a positive and safe work environment.
  • Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
  • Practiced proper safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Waitress

Diggers Services Club
09.2024 - Current
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Junior Admin Assistant

Heimac Electrical
07.2019 - 12.2023
  • Streamlined office operations by organizing and maintaining efficient filing systems.
  • Maintained a welcoming office environment by ordering supplies and ensuring overall tidiness.
  • Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
  • Increased productivity by managing calendars, setting appointments, and coordinating travel arrangements for executives.

Education

High School Diploma -

CLAIRVAUX MACKILLOP COLLEGE
Upper Mount Gravatt
11-2024

SAINT BERNARD'S CATHOLIC PRIMARY SCHOOL
Upper Mount Gravatt
12-2018

Skills

  • Customer service
  • Reliable
  • Enthusiastic
  • Hard working
  • Conflict resolution
  • Time management
  • Organisational skills
  • Food safety
  • Provisional C Class drivers licence
  • Problem solving
  • Team collaboration
  • Greeting guests
  • Strong multitasking
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Handling complaints
  • Table setting

Personal Information

Age: 18


Timeline

Waitress

Diggers Services Club
09.2024 - Current

Customer Service Crew

Hungry Jacks
05.2021 - 06.2024

Junior Admin Assistant

Heimac Electrical
07.2019 - 12.2023

High School Diploma -

CLAIRVAUX MACKILLOP COLLEGE

SAINT BERNARD'S CATHOLIC PRIMARY SCHOOL

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ISABELLA DITCHMEN