Summary
Overview
Work History
Education
Skills
Personal Profile
Timeline
Generic

Izzy Docherty

Brisbane,QLD

Summary

Proven Dental Assistant with a track record of enhancing dentist efficiency and patient satisfaction at Lumino Harris Dental, back in New Zealand. Skilled in equipment sterilization and chairside assistance, coupled with exceptional interpersonal skills, I have significantly contributed to a positive patient experience.

Demonstrated ability to streamline appointment scheduling, improving office workflow. I consider myself an expert at creating a positive and happy work environment with my outgoing personality.

Energetic individual offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go extra mile to complete tasks.

Overview

6
6
years of professional experience

Work History

Dental Assistant

Lumino Harris Dental
02.2023 - 03.2024
  • Cleaned and sterilised dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Provided chairside assistance during dental procedures such as fillings, implants, crowns and exams (among many others), improving my dentist efficiency and patient satisfaction.
  • Assisted with upwards of 30 patient appointments a day.
  • Processed patient x-rays and images for dentist review.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.

Fitness Coach/Receptionist

Recreate Performance
05.2022 - 10.2023
  • Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
  • Developed strong member relationships with a caring and collaborative approach.
  • Provided coaching about healthy lifestyle strategies.
  • Coached strength and conditioning classes with upwards of 32 people, managing their technique whilst simultaneously motivating them.
  • Offered guidance on injury prevention measures during workouts, minimizing downtime due to physical setbacks or strains.
  • Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.

Dental Technician Assistant

Life Dental
01.2022 - 04.2022
  • Assisted in the development and implementation of procedural improvements to optimize workflow within the dental laboratory.
  • Sterilisation of equipment and tools used by the technician during denture appointments.
  • Creation of stone molds and wax bite blocks to assist the technician.
  • Administration duties such as using Xero, booking appointments and assisting patients efficiently.

Personal Trainer/Fitness Instructor

CBay Fitness
01.2018 - 10.2021
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardiovascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Built strong personal relationships with all my clients.
  • Instructed group fitness classes for upwards of 30 people.
  • Enhanced gym member experience by providing exceptional customer service at the front desk.
  • Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
  • Processed new memberships accurately, leading to an increase in gym revenue and member retention.
  • Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.

Education

High School Diploma -

Roncalli College
Timaru, New Zealand
12.2017

Skills

  • Chairside assistance
  • Equipment Sterilization
  • Treatment room setup
  • X-Ray Processing
  • Appointment Scheduling
  • Professionalism and Etiquette
  • Problem-solving abilities
  • Critical Thinking
  • Interpersonal skills
  • Dental charting

Personal Profile

My name is Izzy (short for Isabella), I'm a bright and bubbly young woman with a fierce passion for uplifting myself and others around me. I thoroughly enjoy motivating and empowering others. I'm incredibly energetic and pride myself on my friendly nature and ability to connect with people on a personal level. 

I'm from the South Island of New Zealand, so the winters are very cold - hence the move over the ditch! I've always wanted to live in Australia to experience and discover this beautiful country.

My balanced lifestyle is very important to me. I love moving my body in all ways, and eating delicious foods that make me feel good. 

I value my down time and love to maintain a strong work/life balance. Reading is one of my favourite hobbies, as well as painting my nails to express my creativity!

Timeline

Dental Assistant

Lumino Harris Dental
02.2023 - 03.2024

Fitness Coach/Receptionist

Recreate Performance
05.2022 - 10.2023

Dental Technician Assistant

Life Dental
01.2022 - 04.2022

Personal Trainer/Fitness Instructor

CBay Fitness
01.2018 - 10.2021

High School Diploma -

Roncalli College
Izzy Docherty